@Yatra_Care@YatraOfficial I had a flight for today but it has been rescheduled to tomorrow. I can't travel tomorrow and Yatra is refusing to put me on another flight for today or give me a refund for the same.
WORST CUSTOMER SERVICE
@Yatra_Care@YatraOfficial just responds that they have contacted me but in reality they don't respond to their DM.
This is the worst experience of my life and I would advise everyone to stop using Yatra. No customer support, no confirmation.
@Yatra_Care@YatraOfficial I have a flight scheduled for today but the airline is saying it's being rescheduled, I've got no intimation from Yatra for the same and no support help. I'm on call for over 2 hours now and have posted this issue multiple times.
@Yatra_Care I am not getting any option to DM you. Worst support service.
The airline has told me my flight is rescheduled but no confirmation from Yatra and there is no support available.
I've been on call for more than an hour.
@YatraOfficial@Yatra_Care I had booked a flight for 2 people tomorrow from Mumbai to Kolkata, however only 1 got confirmed and the other said waiting for PNR. Upon contacting your support the agent was very rude, I had to be on call for more than 1 hour.
I couldn't get any resolution and the agent was blaming that it was my fault that I used Yatra. On top of that the agent tells me that I am being cheap by booking through Yatra and not the official portal of the airline. Is this how you treat your customers?