@NHSBeeky@Ryanair I tried a couple of years ago, during covid, to rearrange a flight and Ryanair could not be any less helpful. We have for sometime now used Jet 2 and they are the polar opposite helpful, accommodating and a pleasure to deal with. I know who I will be using going forward!
Yet again Good Hope @uhbtrust does a wonderful job of looking after my mother who has been extremely ill. The care and attention she received has yet again been second to none. Clinically excellent but tape covering holes in the vinyl shows maintenance needs to be improved!
@VodafoneUK So today you informed me that having been given the bill and the tel no you can’t find it on your system and refer us back to the shop who also don’t understand it. The head office on a no of occasions lost lose you in your telephone system. Your customer service is appalling.
@VodafoneUK my elderly father who looks after my mother with dementia went to a Vodafone shop to cancel his contract some three years ago, when taking out a talk mobile contract at the same shop. Instead you decided to continue to charge him…..outstanding customer service!
@VodafoneUK You ring your helpline and as soon as they know it is a complaint you are lost in your phone system. Clearly customer service is not your priority.
@VodafoneUK Sadly my father went into your shop to cancel this work phone and then organised for a new personal contract phone at a cheaper price. Unfortunately your shop never closed his old account down. He has been busy looking after his wife who has dementia but you still chase him.
@VodafoneUK Yet again Vodafone are trying to chase payment for a phone which we cancelled some ago! You are harassing an elderly couple and yet when we try to sort it out you send us down a rabbit hole of your answering system. Your system clearly targets the elderly!
@MikeMjdnicklin Hey Mike, this is disappointing to hear, and not the experience we'd like to hear from our customers. So, I can look into this for you, please pop me over a DM, so that we can take a further look into this. Divya
So my parents have both been admitted to Heartlands Hospital @uhbtrust after falling at home and yet again the NHS has shown real care and attention to them both. Making sure they are together as my mother has dementia has significantly helped. Thank you are appreciated!
@VodafoneUK Dear Vodafone you have not reacted in anyway and have buried your head in the sand hoping this would just go away. So 100 points for taking advantage of the elderly and absolutely zero for integrity or customer service.
@VodafoneUK I have sent you the details but I am afraid you customer service on line was appalling however your young lady in the Vodafone shop in Sutton Coldfield was really helpful but embarrassed by the whole situation! I leave it in your hands!
@MichaelHincks Michael, you are correct as we seem to have left ourselves exposed in the transfer market. The way Mings limped off does not suggest he is coming back soon and there are few centre backs that would improve on our existing fully fit players! However I do trust in Emre & Monchi!
To all nurses and doctors who looked after my mother over Christmas @Good Hope Hospital ……Thank you! Your kindness, hard work and dedication to patient care is appreciated!
@MichaelHincks Excellent article as always. It absolutely clear that Wolves need to bring in people who care for the club and want to turn into a proper premier league outfit. Big Sam is a Wolves supporter and would have a vested interest in rebuilding the club however others are required.
@coddiwomple20 @scartwright100 @IHCDudley @o_ello@SusieNics@KLL2808@mwamba_bupe It has been pleasure to work with someone who is such a inspiration. All the very best for the future I know you continue to inspire others and be a huge success in your new role!