@StagecoachSE@SurreyCouncil@WillForster@andyburnham It was the, what was meant to be, 4:15 PM bus28 from Woodbridge Meadows, left the stop at 4:45PM. Really frustrating is that your app & bus stop info didn't show anything. Given that route 28 is a 1bus/h it's hard to know if to keep waiting or make different travel arrangements.
Route 28 to Guildford is essential for my daily commute, but since @StagecoachSE took over, service is a mess:
• Last Tue: No show
• Wed: 30m late
• Thu: Skipped Sainsbury
• Today: No show
@SurreyCouncil, @willforster, @Andyburnham, how are people supposed to go to work?
@SurreyCouncil@StagecoachSE@WillForster@andyburnham Thanks for picking this up. Worth noting that route28 is 1bus/h. What @StagecoachSE probably didn't say is the fact that they may not have enough dedicated bus for this route and reusing buses from other routes hence why the extreme delays at the start of the route.
@StagecoachSE@SurreyCouncil@WillForster@andyburnham@StagecoachSE just got the bus 28 from Guildford, "only" 30 mins late! Also the other day the bus driver couldn't even charge me the correct fair because my stop wasn't in your system. @SurreyCouncil why has Stagecoach won this route?!? None of these issues existed with Falcon.