@EmailCopyJames I eliminated paperwork and friction by building a little app to track my business expenses using my phone.
I live in Japan, we don't have QuickBooks and the Japanese equivalent is a pain to use.
Now I take a photo, log the expense in a DB and send it to my accountant.
A business owner asked me how to implement AI.
I told them not to.
They didn't need AI. They needed better systems.
4-5 hours of meetings. Years of knowledge, captured.
The Result:
One database. Enter it once. Dynamic scheduling, automated payroll, and invoicing, with 75% less copy-paste error.
Same headcount. But now their people spend time with clients instead of spreadsheets.
High-touch IS their business model.
AI would have added technology.
We removed friction so the humans could do what only humans can do.
That's why you hire a human.
@KaiCromwell It's took a lifetime of experience, but I finally realized that problems are a good thing.
The more problems the faster you learn and improve.
@thezlatkom Because you can get angry with me and I will listen.
AI tells you you were right to be angry apologizes and promptly repeats the same mistake.
The number of businesses suffering from cobbled-together tools drives me crazy.
Your business pays a tax every day — copy-paste, tab-flipping, re-enter, repeat.
Stop accepting mediocrity from your software.
Custom software is no longer just for enterprise companies.