Writer, publicist, geek, gamer. I'm not really a hamster and I hate clowns. ADHD | UEA grad | PR & marketing | Peer Mentor @MindOutLGBTQ. Husky Lover ๐ณ๏ธโ๐
@instagram My account has been hacked and email changed, and nothing on your site helps. I have lost my Instagram account that Iโve had for over a decadeโฆ
Please can someone contact me to help fix this?
Truss: โYour Majestyโฆ Lovely to see you again.โ
King: โBack again. Dear oh dear. Anywayโฆโ
This is one of the greatest things Iโve ever seen. ๐๐
@virginmedia Well, joining you guys was the worst decision I've made recently! Can't remember a time when a company have cared so little about their service/ customers.
Not only have you been useless, you've been rude, and we still have not internet. The bar just gets lower.
@virginmedia The status page does not work for is - again, we have been through this many many times with multiple members of your team. Our router is completely broken.
@virginmedia We have done this with you countless times - over many long phone calls! When will someone listen: OUR. ROUTER. IS. BROKEN - WE. NEED. AN. ENGINEER.
@virginmedia I have stayed home to be here for an engineer who was cancelled AGAIN, and now we're told we can't rebook. We are at a loss, and I am certainly contacting The Communications Ombudsman
@virginmedia As we have explained. Our building was hit by lightning, our router is DEAD. We need an engineer to fix it, and you keep cancelling our appointments, after we keep calling to rebook. Your team never have our notes, and tell us there's nothing we can do...