SA Military Ombud

To provide an independent, impartial and complaints resolution process for serving and former members of the SANDF and the Public to promote good governance.

[SA Military Ombud @Mil_OmbudSA]

South African Military Ombud's Contact Details

Tel /WhatsApp : [phone]
Email: [email protected]

[SA Military Ombud @Mil_OmbudSA]

The Office conducted an outreach at the Military Health Training Formation to raise awareness about its mandate, functions, and complaint-handling processes. The engagement brought together members from various units, including the Nursing College, SMHT, J PTSR Training Centre.

[SA Military Ombud @Mil_OmbudSA]

Community engagement in action. The Military Ombud was in Carletonville engaging with the community in an effort to create awareness about our mandate and the services they offer. Every conversation brings us closer to ensuring that the public is well informed and empowered.

[SA Military Ombud @Mil_OmbudSA]

Military Ombud Lt Gen (Ret) Vusumuzi Masondo, together with Public Protector SA Adv. Kholeka Gcaleka, signed a Memorandum of Understanding (MoU). Masondo said the MoU is intended to strengthen the relationship & cooperation between the Military Ombud and the Public Protector SA.

[SA Military Ombud @Mil_OmbudSA]

The Office visited Benoni in East Rand to share information about its mandate. This was aimed at educating the public on how they could lodge a complaint regarding the official conduct of soldiers. Benoni is one of the areas with deployed soldiers through Operation Prosper.

[SA Military Ombud @Mil_OmbudSA]

The Office has commenced its Outreach Programme in Gauteng. This programme will see Office personnel visiting all military bases to inform uniformed members of the SANDF about the mandate and services of the Office.

[SA Military Ombud @Mil_OmbudSA]

The Office of the Military Ombud engaged with more than 500 mission-ready members of the South African National Defence Force (SANDF) at 121 Infantry Battalion in Mtubatuba, KwaZulu-Natal.

[SA Military Ombud @Mil_OmbudSA]

The Office delivered a presentation to SANDF members during the Induction Programme held at Macadamia Military Base in Mpumalanga Province. The presentation aimed to educate and prepare members ahead of their deployment along the country's borders.

[SA Military Ombud @Mil_OmbudSA]

Lt Gen (Ret) Vusumuzi Masondo moderated a session marking 21 years since Angola’s first Ombudsman, who stressed that justice in public administration is both a legal duty and a moral imperative for building public trust.

[SA Military Ombud @Mil_OmbudSA]

According to the Military Ombud Act of 2012. The Ombud may summon any person to submit an affidavit or affirmed declaration or to appear before him to give evidence or produce any document that has a bearing on the matter before him.

[SA Military Ombud @Mil_OmbudSA]

The Military Ombud Lt Gen (Ret) Vusumuzi Masondo today addressed the Army Extended Command Council on the legislation that govern his Office. During his address, Military Ombud expressed concern over the prevalent issues related to grievance procedures within the military.

[SA Military Ombud @Mil_OmbudSA]

The Office is proud to participate in the Easter Rand Show 2026, taking place at the Nasrec Showgrounds in Johannesburg, from 02–06 April 2026.
This exhibition provides an excellent platform for the Office to engage directly with the public.

[SA Military Ombud @Mil_OmbudSA]

Military Ombud Stakeholder engagement at Greater Giyani Municipality and Phalaborwa Community Radio.

[SA Military Ombud @Mil_OmbudSA]

The Office concluded its Limpopo Outreach Programme Roadshow by visiting the AFB Hoedspruit and 5 Special Forces Regiment Phalaborwa.

[SA Military Ombud @Mil_OmbudSA]

Members of the 7 SAI Battalion in Phalaborwa were informed that an ombud investigation is not a criminal investigation but a non-adversarial administrative inquiry to ensure due process has been observed and that the Office was not created to replace the channels of command.

[SA Military Ombud @Mil_OmbudSA]

Public Awareness campaign aimed at educating the public about process of lodging a complaint with the Office. The public can approach the Office when they are not happy with the conduct of the members of SANDF when they are on duty.

[SA Military Ombud @Mil_OmbudSA]

The Military Ombud conducted its Outreach Programme roadshow at the Makhado Air Force Base today, aimed at raising awareness among stakeholders and educate SANDF members on the office's mandate.

[SA Military Ombud @Mil_OmbudSA]

Members of J TAC HQ Limpopo and Area Military Health Limpopo were advised that all complaints with the Office must be submitted in writing. Upon receiving a complaint, the Office will assess jurisdiction and notify the complainant in writing if they will take the case.

[SA Military Ombud @Mil_OmbudSA]

Members of the Limpopo Signal Unit were informed that complaints to the Military Ombud must be lodged within 180 days. Late submissions require an application for condonation, which the Ombud will consider based on the reasons for the late submission.

[SA Military Ombud @Mil_OmbudSA]

As part of its Outreach Programme, the Office today visited the uniformed members of Mapungubwe Regiment in Polokwane. It was at this Outreach, that the current serving members of the SANDF members were informed about powers and functions of the Military Ombud.

[SA Military Ombud @Mil_OmbudSA]

The Office has commenced its Outreach Programme in Limpopo by conducting a visit to the Army Support Base in Polokwane, offering a comprehensive overview of its mandate. The Office will also visit Makhado, Thohoyandou, Phalaborwa and Hoedspruit to engage the uniformed members.