@HDFCERGOGIC I have been chasing your team since 11 july to renew the policy but no one helped
Finally your team woke up and sent me en email to pay
I made the renewal payment for the year and post which they asked me more money, i replied for what? Since then no reply or call!!
@HDFCERGOGIC This is the last email received
This email was sent asking us to wait for 48 hours on the date of 28 july
We replied on the email and still no response
No call
No update
Just you people have looted our 24 thousand and given us nothing!
Policy lapsed and at your people fault
@HDFCERGOGIC Your customer service has been a masterclass in broken promises. Your representative Mansi assured me the issue would be resolved before the due date, but there was no follow-up. Your CGO office promised a resolution within 48 hours, yet days have passed and waiting
@HDFCERGO Your customer service has been a masterclass in broken promises. Your representative Mansi assured me the issue would be resolved before the due date, but there was no follow-up. Your CGO office promised a resolution within 48 hours, yet days have passed and waiting!!
Funny how @HDFCERGOGIC had no delay in collecting the premium, but issuing the policy seems impossible. Payment taken on 24 July, multiple emails sent, and still waiting. Absolutely horrible customer experience
Hey @HDFCERGOGIC , you collected my renewal premium on 24 July and my policy is still not issued. Multiple emails, repeated "48-hour" promises, and yet no resolution. It's been days now. Even government offices work faster than this. Please resolve immediately.
@HDFCERGOGIC is one of the worst customer service experiences I've had. They happily collect your renewal premium, but when you need assistance, even basic replies are missing. Customers deserve timely responses and accountability, not silence after payment. More info soon!!
@HDFCERGOGIC@hdfcergogic Extremely disappointed with the renewal experience. Despite repeated follow-ups for the renewal of Policy No. 28562076XXXX3100, there has been no clear resolution. I paid the quoted renewal premium of ₹24,386, but later received another payment link
@ZoomcarPUN Repeated follow-ups, zero response on insurance approval after accident on 23 dec 2025 Garage + surveyor waiting only on Zoomcar. Financial & mental harassment ongoing.
Car MH27DE8097 | Booking ID JPSNK0PC7
Immediate resolution required
@zoomcarvictim