@TradeStandards can you help with @RivalKit_uk they are taking payment for orders and not responding to customers. I can’t get a refund and they haven’t sent the products. I ordered in September and they have sent one item and now won’t respond to emails.
@RivalKit_uk@TradeStandards Thanks for your reply we’ve now had a response however they have stated it will be another 4 weeks!!! How is this acceptable from an order in September with a 4-6 week delivery when the order was placed, to potentially February…?
@RivalKit_uk I have had an order waiting for months but it hasn’t been fulfilled I have emailed called and got nothing back! This is in acceptable it was a gift voucher so I can’t even get a charge back on my credit card!
@FedExEurope@lloydsloading Awards?? We are moving to DHL or Parcel Force due to the horrendous service you give our business. Our driver never turns up to collect when booked. How do we run a business like this!?!?
When you book a @FedEx UK collection but the local driver never bothers to collect (not the first time it's happened)! Customer service doesn't care and their 'email complaints never get responded to. How are you supposed to run a business when you can't ship packages!
@Hermesparcels it’s all good changing your name to Evri but throwing parcels over a 7ft electric gate. When the gate opened it crushed my parcel and sent the contents into a water filled ditch!
I don’t consider that delivered! Horrendous customer service
The worst thing about covid is not being able to get a regular @wahaca 😣 living so far from London and not visiting so much I’m missing out on my wahaca fix! I just don’t do the home kits justice 🙈
@dhlexpressuk your kind driver didn’t even try to buzz the gate or let us know it was there! Crushed parcel 📦 when the gate opened next! How is this acceptable from your drivers?
@davejamesmaker I work for @GeoffreyParker_ while we don't have any customers we can put you in touch with, we have seen a shift in recent years to a much younger customer base. We do still receive orders from our older client base who order a game for a family member when they reach 18.
@itvMLshow We switched to Symbio energy but have had nothing but headaches trying to get the smart meter working with them. Their customer service always says they will call back but never do. Their prices are great but the service is absolutely horrific. What can I do?
@CatsLikeFelix has your kitten food ‘as good as it looks’ changed? Our kitten won’t touch it since the new packaging. Will still eat the old stuff but not the new - any tips for getting her to eat it?
Just had an email update from @Wimbledon and have to say both your communication and commitment to enabling those who had 2020 tickets to attend safely in the future has been outstanding! Very happy And can’t wait to attend in 2022 when I’ll feel much safer doing so! 🎾
@Conservatives@KemiBadenoch@UttlesfordDC I understand we’re all supposed to be home at the moment - one of our main roads to reach the supermarket is falling apart. Despite reports to @essexhighways it’s still not being dealt with. It’s unsafe and destroying local cars