🚀𝗠𝗶𝗻𝗱𝗠𝗮𝗴𝗶𝗻𝗲: Our journey🚀
Since 2001, we’ve empowered organizations to grow and thrive. Rebranded as MindMagine in 2022, we combine deep insights (𝗠𝗶𝗻𝗱) with creative solutions (𝗶𝗠𝗮𝗴𝗶𝗻𝗲) to drive success.
Watch our journey: https://t.co/oxm6hogrFN
The tasks AI took from you were also your on-the-job education.
Nobody's replacing those learning loops.
That's the real disruption.
Article: https://t.co/zll0Hk2hx9
Course: https://t.co/sYnPtVRvEC
#CareerDevelopment#ChangeManagement#AI#HRDCclaimable#MindMagine
ServiceNow now knows every device, every vulnerability, every AI action taken. Still can't tell you who owns the decision. That's not a platform problem. That's an architecture problem.
#USM fixes it. Learn now: https://t.co/lzcLIMB7wc
Article: https://t.co/D1HmCUubE5
The most dangerous service issue?
Silence.
This article explains why ITIL Experience focuses on noticing frustration before it becomes disengagement.
📖 https://t.co/K2TursG0mS
🎓 https://t.co/wrmgsMdnCq (𝗛𝗥𝗗𝗖 𝗰𝗹𝗮𝗶𝗺𝗮𝗯𝗹𝗲)
#ITILExperience#CustomerExperience
"Shadow AI" is the new Shadow IT—inside your org right now.
Forbes: this is the governance crisis.
Article: https://t.co/1x9C79oa7O
KAIVANT Score measures if you're AI-native or AI-dependent. https://t.co/dxYWpaILYS
#AIGovernance Malaysia Workshop: https://t.co/w2fDIH1uzj
AI-native without a coherent management system = a very fast bear with no map.
Winnie the Pooh said that. (Sort of.)
#USM is the map. #MindMagine teaches it.
🎓 HRDC claimable: https://t.co/lzcLIMAzGE
Article: https://t.co/fNbnbxLUdF
#AIStrategy#ServiceManagement
Most organizations think AI is governed.
Many aren’t.
This article explains why shadow AI, weak oversight & poor governance are becoming major risks.
📖 Article: https://t.co/Dcoog3zZzD
🎓ITIL® certification: https://t.co/1eLY9wS39D
#AIGovernance#ITIL#HRDCclaimable
Installing AI on broken documentation = gold-plated toilet, no plumbing.
Before you deploy another copilot: → Who owns the outcome? → Who maintains the knowledge? → Who deletes the junk?
That's USM thinking.
Article: https://t.co/v5So8pFISv
Course: https://t.co/lzcLIMAzGE
“Products and services should be managed together.”
Simple idea. Huge implications.
ITIL® Service explores why this mindset shift matters now.
📖 Read more: https://t.co/pozk3hvAdJ
🎓 ITIL® Service programs: https://t.co/6oicyu6ddO
#ITIL
Happy Wesak Day! On this auspicious occasion, we would like to express our gratitude for your continued trust and support. Wishing you peace, joy, and prosperity. -- MindMagine
#HappyWesakDay#MindMagine
AI can automate workflows.
It cannot automatically create value.
That’s why ITIL® (Version 5) matters now more than ever.
📖 Read article: https://t.co/qWDqaOu7j6
🎓 ITIL® courses: https://t.co/1eLY9wS39D (#HRDCclaimable)
#ITIL#MindMagine#ServiceManagement
300 AI agents. Built by employees. In under a year.
Now the CIO has to govern all of them.
This is the part of the AI story nobody puts in the press release.
Article: https://t.co/tlasm7BDw9
#GITO: https://t.co/uwijDyn7hc
#AIStrategy#Leadership#MindMagine
Wishing you and your organization a blessed and peaceful Hari Raya Haji.
May this season of sacrifice and gratitude bring new opportunities, growth, and success to your business.
-- MindMagine
Your team uses AI. Does it have a governance framework?
2-day workshop.
HRDC Claimable.
Upcming session: 18–19 June 2026.
Act now 👉 https://t.co/w2fDIH1uzj
𝗟𝗶𝗸𝗲, 𝗦𝗵𝗮𝗿𝗲& 𝗙𝗼𝗹𝗹𝗼𝘄 𝘂𝘀 𝗳𝗼𝗿 𝗺𝗼𝗿𝗲!
#AIGovernance#ISO42001#AICompliance#MindMagine
AI agents will automate your dysfunction at machine speed — unless your management system goes in first. CMDB ≠ management system. USM does.
Article: https://t.co/ZZucuIOegI
USM Foundation certification: https://t.co/lzcLIMB7wc (HRDC claimable)
#ITSM#USM
Your vendors aren't the problem. The governance gap between them is.
EXIN SIAM (Service Integration & Management) certification gives IT teams the skills to govern outcomes — not just manage chaos.
Foundation | Professional
Sign up → https://t.co/XAseCE51B1
#ITGovernance
AI projects don’t fail from lack of tech.
They fail from lack of alignment.
ITIL® Product (Version 5) helps connect products, services & strategy in the AI era.
📖 Read: https://t.co/UHIEas8mfF
🎓 #MindMagine#ITIL training: https://t.co/KbiWz4hvXn (HRDC claimable)
#AI
Your top performers may still be showing up.
But they already stopped going the extra mile.
Not because of workload.
Because trust was broken.
The damage won’t show immediately. That’s what makes it dangerous.
Article: https://t.co/bCd3foxBnN
#Leadership#GITO#MindMagine
"Stop giving me more apps. Give me a caddie." — a 50-year IT veteran on why your service experience is broken.
He's right.
Read article: https://t.co/NhzdZLfIf7
Learn how to design service that actually works: https://t.co/lzcLIMAzGE
#USM#HRDCclaimable#MindMagine
ITIL® 4 certified? Your direct path to Managing Professional V5 is now open.
5 days. Learn from accredited ITIL Master (V5) Trainers. Only what's changed. FREE Take2 exam resit for June enrolees.
First intake: 22–26 June 2026 → https://t.co/HB8A9ZnqPl
#ITIL#ITILv5
Good people. Clear strategy. Real investment. Still stuck.
The problem isn't what they're doing. It's that every fix adds a layer.
Eventually the layers become the building.
Read article: https://t.co/alKpzKNelI
#Leadership#GITO#ChangeManagement