@MartinSLewis Really not happy with the government’s decision not giving people the option to opt out. At the moment, I can afford my bills & will adjust usuals if required. I don’t know what my financial circs will be in the future & would rather not have a loan to pay back in the future
Update - Please continue to use the LiveChat function if you need to speak to our team, or if you are awaiting payment, please DM us so we can look into it for you straight away. Thank you for your patience and again, we apologise for any inconvenience this may be causing.
@parasolgroup when are you going to pay me? I’ve tried your live chat twice this week and on both occasions was promised you would prioritise my payment from week commencing 4th Jan.
@PhalangeAngie@fionaperks6@parasolgroup@_Harry_Brennan_ Same here! Live chat with Amy C yesterday gave me scripted responses. She then said someone would call me ASAP. False promise as still no call 😡. Owed money from 4th Jan!