@GodrejAppliance The issue still persists and nothing has been done from the resolution team. Even without my consent the issue has been marked as resolved.
Terrible work ethics of godrej team.
@GodrejAppliance#chorhai
Even after requesting multiple times and registering a new service request to get 5 year comprehensive warranty for which i am entitled to when I bought the AC. These thief people are not doing nothing but simply luring new customers by this program
You will not only lose your reputation but also your trust which is the market. I mean what wrong a new customer has done to you that you are not providing warranty to the product which he has bought and the same you have promised to him and it is in your terms and conditions.
It has been 29 days since I bought an A.C. and I could not register the product for 5 year comprehensive warranty. If 30 days pass you will say that now you are not eligible for that and we can't help but the reality is that you never helped and did not want to offer the warranty
#shame on u a @GodrejAppliance.
What a way to cheat your customers by giving false hope of 5 year comprehensive warranty for A.C. when after buying the customer himself has to undergo the tedious process of registering the product.
Even after trying many times when the customers could not register the product due to an error message popping up stating "the serial code and product code is invalid" You ask us to help and register a complaint. Even after doing that there is no help.
@GodrejAppliance I have been trying to get my new AC registered under the 5 year comprehensive warranty program. I have made a new service request as you have told me to do and still waiting to get a resolution from your side. How much time do I have to wait for this simple thing
@GodrejAppliance If I had given a try to register the product which I did and could not do. So in that case who will be responsible and my warranty will become void
@GodrejAppliance@VSSupport_ I bought an A.C. from Vijay Sales sahadra of 1.5 tonn on 7 august 2025. The installation was done late from your side on 14th august and when I am trying to register for 5 year comprehensive warranty it says the product code and S. No is not valid.
@GodrejAppliance I haven't heard from you yet after registering a service request which you had told me to do. Why this simple process of getting a 5year warranty registration is so complex. and I have a question what if I could not register for 5 year warranty after 30 days of purchase? Contd..
I have personally dome DM to @GodrejAppliance. As 30 days have not passed and I have all the rights to be registered under 5 year warranty program. Kindly resolve the issue asap
Upon inquiring from the customer care they say that my AC has not been registered under the warrant prog. of 5 years and the installation guy has said that it is registered. I am not able to do it because of the above mentioned problem. Idk but can you resolve the issue.
@VijaySales@VSSupport_ I will not be able to DM you since I am not a subscriber. And one more thing the number of VS sahadra delhi is incorrect or not in use. What else should I do in order to get this issue resolved ASAP?
@VSSupport_@VijaySales
I bought a godrej 1.5tonn ac on 7 August 2025 and still waiting for technician to arrive for installtion.
@VSSupport_ can you please escalate the process. I am not being able to connect to the customer care idk what has happened to the work ethics of VS
If you have any self esteem left then do the needful and deliver my courier at the earliest and what is this rude behaviour of not picking up customer's call. You have been paid to give a service. Not going to use your service again in future
@SkyKing_Courier#shameonyourworkethics
I haven't got any reply yet. I went to the loni skyking hub and have been calling him since yesterday and that fellow is not picking calls. Your official number is not working and still no updates on my courier.
Thee tracking number is - 111098042. The phone number mentioned on the website is not working and there is no help from anyone. This courier service is a nightmare. Hope if you have any shame left you will atleast give me the address so that I can go and pick it up.
@SkyKing_Courier#shameonyourworkethics
I have ordered some books and they have given you the responsibility to deliver it. However no specific information is being provided for my books. The books which were supposed to come to ghaziabad are redirected to maharastra.