@Delta yea I did and they were completely unhelpful. They said I needed proof of original purchase to cover any damage. Mind blowing that you company would fail a dedicated member twice in one trip and still do nothing about it.
@orangetheory new member having issues with your app and no fix in sight. Tried to find a # to contact a real person but no luck. Hands down worst UX & customer support experience of my life. Too bad bc I love your workouts!