Thomas Kaiser

Just a man trying to make a difference in this world.

[Thomas Kaiser @Mister_Choiser]

@Delta @PeteButtigieg @USDOT
Please watch this interview of my hellish experience with Delta airlines. We deserve to be compensated for our troubles.

[Dave Bondy @DaveBondyTV]

Passenger's Nightmarish Experience with Delta Airlines: Flights Cancelled, Luggage Lost, and Chaos Ensues https://t.co/EqHjQSP0ew

[Thomas Kaiser @Mister_Choiser]

I have formally filed a formal complaint with Delta Air Lines and attached the following letter. I am not going to let this just slide. We will be pursuing every possible angle for reimbursement and compensation for our troubles. @Delta @PeteButtigieg @AmericanExpress

[Thomas Kaiser @Mister_Choiser]

Delta Airlines Customer service failure!!!
How could they allow this!

[Dave Bondy @DaveBondyTV]

Passenger's Nightmarish Experience with Delta Airlines: Flights Cancelled, Luggage Lost, and Chaos Ensues https://t.co/EqHjQSP0ew

[Thomas Kaiser @Mister_Choiser]

@justthegardner @DaveBondyTV So…the funny thing is that is always our plan and then we got rebooked on an almost sold out plane and they made us check the luggage. We never check the luggage for this reason!

[Dave Bondy @DaveBondyTV]

Passenger's Nightmarish Experience with Delta Airlines: Flights Cancelled, Luggage Lost, and Chaos Ensues https://t.co/EqHjQSP0ew

[Thomas Kaiser @Mister_Choiser]

@ElizaAware @DaveBondyTV We ended up having our friend from Las Vegas go and pick the bags up and we sent the back via lugless for $200. She literally walked in the airport and picked them up and no one said anything to her.

[Thomas Kaiser @Mister_Choiser]

@SecretaryPete They would not cancel at the airport! Only rebook. People were flying all over trying to get out and they couldn’t get home.

[Dave Bondy @DaveBondyTV]

A Michigan man is stranded at home while his luggage enjoys a vacation in Las Vegas—just one part of the Delta Airlines chaos I uncovered in our conversation!

[Thomas Kaiser @Mister_Choiser]

The luggage claim line was five hours long and after we waited they still sent our luggage to Las Vegas! I was told that even though I had medication in the bags that I could die if I didn’t take they said they couldn’t get it and call 911!
@SecretaryPete

[Thomas Kaiser @Mister_Choiser]

One flight which Delta promised us would fly put 90 people on a standby for the flight. Everything they told us were lies. Straight to my face on my birthday. They knew the flights wouldn’t run and they continued to rebook us.
@PeteButtigieg

[Thomas Kaiser @Mister_Choiser]

By the time we left, they had zero hotels, zero rental cars, and zero flights out at 1 am this morning. They made people stand in a customer line for 6 hours only to tell them they would NOT cancel but only reschedule.
@SecretaryPete

[Thomas Kaiser @Mister_Choiser]

They would not comp us meals or hotels or rental cars. Their customer service was disrespectful and intolerable. Thirty hours in the Detroit Metro airport, which included five cancelled flights and our BIZARRE flight halfway to Vegas that turned around and came back to Detroit.

[Thomas Kaiser @Mister_Choiser]

“The Flight to Nowhere”

Our travel adventure finally ended this morning at 2 am. We cancelled all our bookings, flights, shows, excursions and went home.

I will tell you Delta Airlines violated multiple passenger laws and rights. They offered ZERO compensation or cancellation!

[Thomas Kaiser @Mister_Choiser]

@Orangeman4ever @SecretaryPete Solidarity!

[Thomas Kaiser @Mister_Choiser]

@Orangeman4ever @SecretaryPete Solidarity!

[Thomas Kaiser @Mister_Choiser]

@SecretaryPete @Delta @CNN @SecretaryPete @FoxNews @MSNBC

[Thomas Kaiser @Mister_Choiser]

@SecretaryPete I am willing to testify in court against Delta and their mistreatment of me and my family on July 21-22 at Detroit airport. They flew us halfway to Vegas and then turned around! 4 flights cancelled, no compensation, no help. 30 hours in the airport. No hotels.

[Thomas Kaiser @Mister_Choiser]

@SecretaryPete I am open to an interview about my experience. I have proof that Delta would NOT cancel anyone’s flights in the airport. Only allowing them to rebook. No hotels, no cars, no flights available. They told us we had to wait three days in the airport. No accommodations!

[Thomas Kaiser @Mister_Choiser]

@SecretaryPete This is the problem…Delta would NOT cancel flights. They would only rebook them. We waiting in their agent lines for a total of 7 hours and they told us they would only rebook. They had no hotels, no cars, nothing. It is illegal!

[Secretary Pete Buttigieg @SecretaryPete]

.@USDOT has opened an investigation into Delta Air Lines to ensure the airline is following the law and taking care of its passengers during continued widespread disruptions.

All airline passengers have the right to be treated fairly, and I will make sure that right is upheld.