Dharmisha mistry

[Dharmisha mistry @MistryDharmisha]

@MyntraSupport But surely i dont think i will order again from myntra when i really need something on time. I dont think i can trust anyone other than amazon. And probably meesho as they havent disappointed me yet.

[Dharmisha mistry @MistryDharmisha]

@myntra @MyntraSupport i think myntra has gone really bad now. Ordered shoes and its been 10 days, still not received. Keeps getting delayed, i ordered for gifting. Later ordered something from @Meesho_Official @amazonIN and received in just 2-3 days.

[Dharmisha mistry @MistryDharmisha]

@MyntraSupport I would appreciate if i can atleast know when i am getting it. Its been amost 14 days now and parcel is at nearest location. And i dont understand why it is so delayed.

[Dharmisha mistry @MistryDharmisha]

@myntra @Meesho_Official Order is in chikhli, which is 20 mins away and still they are not able to deliver. Order placed on 18th and still not received. Customer service doesn’t have answer and needs 3 days to get back which is even more annoying.

[Dharmisha mistry @MistryDharmisha]

I think this is the reason why amazon is preferred over @myntra. Infact, very impressed with @Meesho_Official as well. Very prompt and fast service compared to myntra.

[Dharmisha mistry @MistryDharmisha]

Really worst customer service @TheRforRabbit called them 3 times still no response on whatsapp. They don’t even care for customers orders. Very disappointed and now i am rethinking if i should order from them or rather order from @firstcryindia.

[Dharmisha mistry @MistryDharmisha]

@TheRforRabbit tried to buy stroller & car seat, but there was a glitch on their website, couldn’t get discount as shown. Not happy with customer service, tried getting hold of them on whatsapp since afternoon & no response.

[Dharmisha mistry @MistryDharmisha]

Tried calling and they couldn’t help either. They asked to connect on whatapp as well. I couldn’t order because of their customer service.

[Dharmisha mistry @MistryDharmisha]

@SleepyCat_India Yes my mattress had sagging issue and it was eligible for replacement since it was under warranty. But since it had some minor wear and tear from usage, i was asked to pay 3000 Rs.

[Dharmisha mistry @MistryDharmisha]

@SleepyCat_India bit disappointed with their replacement process. Although with 10 yr warranty, if there are issues with mattress they replace FOC only if there are no stains i.e no normal wear & tear. (This is no where mentioned in detail). I got replacement for 3k Rs

[Dharmisha mistry @MistryDharmisha]

I am thankful that they gave replacement after 5 years but very disappointed that they did not understand my situation. I will try another brand and ensure to check warranty details prior to ordering.

[Dharmisha mistry @MistryDharmisha]

But even after requesting multiple times that i have back issues, it would be great to have firm hybrid matress replacement since i am anyways pays plus was ready to pay more. They did not agree nor they agreed to replace 8” instead of 6” same mattress.

[Dharmisha mistry @MistryDharmisha]

I definitely understand policy of replacing excat same order but if customer has back issues and also have an infant they should have considered especially because the one we ordered earlier was priced more than the current price plus i already paid 3000.

[Dharmisha mistry @MistryDharmisha]

Their AI automatically blocks people and what’s stupid is there is no way to reach out or explain to get the access back. I found @Kijiji and @Karrot_gg much much better!

[Dharmisha mistry @MistryDharmisha]

@Meta @facebook I was genuine seller on marketplace with 5* reviews. My account got suspended for wrong reasons & it’s really disappointing that there is no way to reach them to explain the situation. They let scammers use but they block genuine people.

[Dharmisha mistry @MistryDharmisha]

Another was my eyeglasses frame, and they said i am selling medical equipment. How is the frame medical? I mean its just the frame of eyeglasses.

[Dharmisha mistry @MistryDharmisha]

They suspended saying listings are against policies. I had one bouncer listed which is available on amazon plus lot of others are selling on mp. Still they said i am selling recalled item, and no way to explain them.

[Dharmisha mistry @MistryDharmisha]

And ofcourse they dont even care! Biggest mistake booking via @Delta. We would never do that again, @airfrance has been so responsive and efficient. Delta customer service doesn’t know anythinf, they just read out from website.

[Dharmisha mistry @MistryDharmisha]

Had worst experience with @Delta. Please dont ever book with them, book directly with @airfrance . We reached out to delta, was on waiting for 2 hours & still they don’t have answers to any basic questions. They dont know anything!

[Dharmisha mistry @MistryDharmisha]

We asked simple question about baggage allowance travelling with an infant and they did not have answer. It was surprising that they said there is no way to contact delta via email. Only way to reach them is via call. Ridiculous!