Mixlr Status

Status reports and technical updates from the Mixlr dev team.

[Mixlr Status @MixlrStatus]

Scheduled database maintenance is now complete.

Mixlr is operating normally following the update.

Thanks for your patience while we carried out this work.

[Mixlr Status @MixlrStatus]

Scheduled database maintenance is now underway.

The maintenance will take place:
10:00 am–12 noon BST | 5:00–7:00 am EDT | 2:00–4:00 am PDT

Some customers may experience temporary disruption during this time.

We’ll post updates here as the work progresses.

[Mixlr Status @MixlrStatus]

The issue affecting some streams has been traced to one of our infrastructure providers and is now resolved.

If you're still experiencing issues, please disconnect and restart your broadcast to re-establish the connection.

Thanks for your patience.

[Mixlr Status @MixlrStatus]

We're investigating reports of issues affecting some streams, causing listeners to repeatedly reconnect.

[Mixlr Status @MixlrStatus]

The issue with starting live events has now been resolved.

[Mixlr Status @MixlrStatus]

Some users may be having trouble starting new live events. Our engineers are investigating the issue, we will update as soon as we have more information.

[Mixlr Status @MixlrStatus]

Loading times for all users should now be back to normal.

[Mixlr Status @MixlrStatus]

Creators and listeners may be experiencing increased loading times accessing Mixlr. Our engineers are investigating the issue and we hope to have an update soon.

[Mixlr Status @MixlrStatus]

The issue affecting Live Stream URLs has now been resolved.

[Mixlr Status @MixlrStatus]

Some Pro users may be experiencing issues with their Live Stream URL. Our engineers are looking into this as a matter of urgency. Mixlr channels on web and mobile apps are broadcasting as normal. We will update when we have more information.

[Mixlr Status @MixlrStatus]

The scheduled maintenance is now complete.

[Mixlr Status @MixlrStatus]

Scheduled maintenance work has now begun. You may experience an interruption to the service while this is underway. We will update here as this work progresses.

[Mixlr Status @MixlrStatus]

The network issue has now been resolved, and mobile listeners will appear in stats emails and dashboards as normal. We will continue to monitor.

[Mixlr Status @MixlrStatus]

A network issue beginning yesterday has meant stats emails and dashboards have not included listeners using the mobile app. Live stats and audio are unaffected by this issue. We're investigating the problem and will update when we have more information.

[Mixlr Status @MixlrStatus]

We've identified the issue and this has now been fixed. Apologies for any inconvenience caused.

[Mixlr Status @MixlrStatus]

We're investigating issues impacting chat and going live for some channels. We'll keep you updated

[Mixlr Status @MixlrStatus]

We're investigating issues impacting chat and going live for some channels. We'll keep you updated

[Mixlr Status @MixlrStatus]

The issue impacting channel pages and some channels from going live is now fixed. We'll continue to monitor the situation.

[Mixlr Status @MixlrStatus]

Our team are currently investigating an issue accessing channels pages on the web. This is also impacting the ability for some users to go live. We will keep you updated.

[Mixlr Status @MixlrStatus]

The upgrade is now completed.

[Mixlr Status @MixlrStatus]

We will shortly be starting a routine upgrade to our database system which may impact our streaming and website services for a minimal period. We'll let you know when this work is completed.