@AmericanAir Just to add on…the response I got. Compared to what their online agent stated. Is there anyway to elevate this…this is literally criminal I feel…just marked the ticket up an extra $300 to get me to “accept it”???
@AmericanAir you guys have the WORST customer service EVER. Got a flight credit for my cancelled flight due to the snow storm a month back, no problem. Trying to use it now, your agent says it’s been partially used even when your website shows the full amount. Absolutely horrid.