@JetBlue Is this the level of service JetBlue considers acceptable for paying customers? We spent a significant amount of money to fly with your airline, only to face severe delays, lost baggage, stolen belongings, and total indifference from your support team.
@JetBlue Zero Customer Support: I have been trying to reach your customer service continuously from July 25 through July 30, but I have received absolutely no response. Your app constantly leaves me on hold waiting for a live agent with zero follow-up.
@JetBlue Since these tags were issued consecutively at SFO, we demand an immediate manual physical search at the SFO baggage handling facility for Bag 0279239496 and confirmation on when it will be delivered to Taiwan.
@JetBlue Pintzums Chen:
Bag 1 (Tag #: 0279239495): Currently shows "Delayed arrival in Taipei."
Bag 2 (Tag #: 0279239496): Shows no tracking activity or updates since the tag was issued at San Francisco (SFO) on Saturday, July 25 at 10:14 AM.
@JetBlue Missing Baggage (Specific Details): To make matters worse, one of our checked bags is STILL missing to this day. We checked in two bags together as a pair under the name
@JetBlue Baggage Tampering & Theft: When some of our luggage was finally delivered to our home, we discovered that the bags had been opened and items inside were stolen!
@JetBlue False Information & Delayed Baggage: We were reassured that our checked bags were loaded onto the flight, only to discover upon arrival in Taiwan that none of the luggage had actually been loaded.
@JetBlue Here is the timeline of failures caused by your airline:
Flight Delay & Missed Connection: A JetBlue flight delay caused my family members to miss their connecting flight back to Taiwan.
@JetBlue This was my first time traveling to the United States, and the experience has been a complete https://t.co/B1bjWr2b9c is the timeline of failures caused by your airline:
@JetBlue To Whom It May Concern,I am writing this email with extreme frustration and anger regarding the unacceptable service and treatment my family and I received from JetBlue during our recent trip.