Solving problems through design. Leading and inspiring teams to do the same. Dad. Designer. Leader. Drummer. Rock’n Roller. Panettone lover. Views are my own.
@Expedia "Klarna approved payment, took money from my account, Expedia returned an error, no itinerary number received. Need a human agent but your automated dumb bot keeps asking for itinerary number you never gave me so
I can’t get through a human. Immensely frustrated.
You have to play to have a say and shape the future.
Great news as we move deeper into the AI space to leverage its power and design the future we want from it. #ai#ethical#ux
https://t.co/eeGMblhRGo https://t.co/yVSVQwg5W6
Really awesome to be part of the architecture team away day with Mark Richardson CITP MBCS and Co. Thx for the opportunity to present our Innovation Framework and latest innovation project on government sustainability. Surprise visit from our MD Paul Marg…https://t.co/q9Bo9EDnjP
Greek beach bars trying to go green. As skeptical as we might be, I come to Greece for years and can tell you I never thought they would make any moves in that front anytime soon. Less Instagrammable “glasses”. Love it. #greece#recycle#beachbars
Just left London’s Science Museum screening of #thesaltoftheearth introduced by the man himself Sebastiao Salgado followed by Q&A. What an amazing and inspiring experience. Parabéns Sebastiao.
@pandocruises paid more to select cabin which was mid ship/ deck 11. Booking confirmation states cabin will be allocated AND it is not in mid ship. @pandocruises customer service automated tel says they can’t help me now, call later. Really? #customerexperience#customerservice
We are delighted to announce that Capgemini has been named the @Adobe 2021 Digital Experience Partner of the Year – Western Europe. Huge thank you to our team for all of your hard work! https://t.co/Wb9e30yN2n
#AdobePartners#AdobeSummit
@AdobeExpCloud @AdobePartner