Just wanted to share that I am super happy and proud of @BankalEtihadJO user experience and their art of utilizing cases to increase #customers#loyalty.
Their customer service team manages to convert me from an angry lead to loyal customers in both business and personal sides.
@ArabBankGroup@BankalEtihadJO Dears @ArabBankGroup,After 4+ months of your continuous failure of solving a simple technical issue yet it prevents me from accessing my account.
It's so risky to continue with a bank like you, sadly your slogan is "reaching is a start" & it looks like u went back to that start !
البيروقراطية الحكومية .. هي فن تحويل الأشياء البسيطة إلى معقدة … وفن خلق أنظمة إدارية لمحاربة الإبداعات الفردية…
في البيروقراطية الحكومية الإجراءات أهم من النتائج .. والأوراق أهم من إنجاز الخدمة.. والأنظمة والقواعد وضعت للحد من التفكير خارج الصندوق …
أطلقنا في نهاية 2023 حراكاً لتصفير البيروقراطية وتقليلها في الجهات .. وأطلقنا تقييماً لمدى استجابة الجهات بما يضمن خدمات أفضل وكفاءة أعلى وتسهيلاً لحياة البشر .
تفوقت وزارة العدل والخارجية ووزارة الطاقة والبنية التحتية في جهودهم لمكافحة البيروقراطية..
وكانت أسوأ ثلاث جهات في تقليل البيروقراطية هي بريد الإمارات وهيئة المعاشات ووزارة الرياضة .
نشكر المتفوقين ..
ونقول لمن لا يبذل جهوداً كافية .. ما تخلقه البيروقراطية الحكومية من أنظمة سيئة خلال سنوات يمكن تغييره بقرارات جريئة وسريعة في أيام .
وكذلك الأشخاص والمسؤولين .
I've always been proud of our #Jordanian management and #leadership way, even while I'm in UAE #Dubai talking about how Jordan manages to provide the best possible infrastructure especially on the technology side (sometimes better than UAE). But I am really disappointed from ...
Ability to solve it, I feel like I'm dealing with a startup bank or a new technology bank!! ( It's definitely not a Jordanian development technology).
Please, don't damage our #Jordanian tech repetition with this @BankalEtihadJO , @NadiaHAlSaeed@basemsalfiti
A temporary tweet
@BankalEtihadJO@NadiaHAlSaeed@basemsalfiti Hello Team, I just wanted to let you know that the case is not solved until now counting the 3rd month 🙂 ....
I'm asking myself if it was the right decision to #trust@BankalEtihadJO ... If the bank couldn't be able to solve such an issue !!
Please explain...
FYI @intajICTJO
@BankalEtihadJO@NadiaHAlSaeed@basemsalfiti Thanks
In all cases I'm sending u checking status every 2 days from more than 2 months on the app!
I'm used to ur magical word "we are dealing with it urgently,Will send you as soon as possible"
So if there are no updates,no need to send me,save the time for problem solving.
Happy to be part of the @MOEUAEofficial team who will work on transferring the services from digital service to???
You have to guess 👀
#uae#Dubai#transformation
Stop #GazaGenocide.Call for States to act collectively in a decisive manner through the UN Security Council in accordance with the Charter of the UN to hold Israel accountable #CallOutGenocide@Oxfam
@JustinTrudeau@humcoalition Dear @JustinTrudeau . You know that food, water and medical needs can't reach Gaza people due Isr***. We all appreciate your initiative. But I would suggest Making it more impactful like a ceasefire or push to let food and needed medical equipment pass to Gaza (I'm sure you can)