Molly

[Molly @Mol9208]

My new blog is live - go take a look! https://t.co/OdpkMJ3ThS via @wordpressdotcom

[Molly @Mol9208]

@davejthorp Right call I reckon this week 👍🏼 - password is ten #StrictlySpoilerComp

[Molly @Mol9208]

@Georgeatasda could you please provide me with an email address regarding a complaint for clothing? I can only see a phone number on your website.

[Molly @Mol9208]

@marksandspencer I messaged you last year and was disappointed it wasn’t anywhere near as nice as yummy mummy but I’m hoping this year I can get in earlier and put the suggestion forward. Kind regards, yummy mummy Colin’s biggest fan 🫶🏼

[Molly @Mol9208]

@marksandspencer please can you tell me if the yummy mummy Colin cake is coming back this Halloween?! It’s all I’ve thought about for the last year. I’m praying you can tell me it is and how long till it’s out 😍🤞🏼🐷

[Molly @Mol9208]

@marksandspencer Hi M&S team, I may be a bit early but I’m sure your development team are already starting work on this year’s Halloween Colin 🐛 please pleaseee can you make it white chocolate and similar to the yummy mummy one from 2023. I beg you ❤️🥰

[Molly @Mol9208]

@marksandspencer Thanks for the reply! Perfection takes time, I understand that 😌 if you need a taste tester review I’m happy to be your girl, only waited almost a whole year for it to come back 🐛🤩🥰🥰

[Molly @Mol9208]

@jackchirac88 @coopuk Yeah I’ve been waiting 5 weeks 😒 can almost guarantee they’re just hoping most people give up chasing!

[Molly @Mol9208]

@coopuk waited over the 72 hours to hear back re co op movie voucher. Then did the contact form as you advise, this was almost a week ago and still no reply. What do you suggest now as this is ridiculous?! Why promote a deal when it can’t be honoured or kept up with 🤷🏽‍♀️

[Molly @Mol9208]

I would advise time and time again that people DO NOT shop here unless they are 100% certain they will not have any issues and require support. No email address can be given to log complaints, false promises and staff that are rude. I cannot express how angry I am @currys

[Molly @Mol9208]

Massive shout out to the customer service team at @currys for being the most difficult and disappointing that I have ever encountered. Onto my 4th promised manager call back and I hope have little hope this will happen tomorrow. Constantly fobbed off by rude staff and lied to.

[Molly @Mol9208]

Web chat not much more helpful, I asked on 5 occasions for the complaints procedure and the agent was rude yet didn’t seem to know what one of those would be. Considering the size of this organisation the way customer service handle after care is horrific.

[Molly @Mol9208]

The most recent manager call back I was told the agent personally went into her as she was in a meeting and I was assured to get a call by 6.30pm but did that happen…no. Everytime I call I am given more garbage excuses as to why they didn’t call…

[Molly @Mol9208]

@coopuk Hi just to follow this up I am still waiting and it’s been possibly 6 weeks now…could you please provide an update or at least a direct point of contact to discuss this with someone?

[Molly @Mol9208]

@coopuk Still waiting to hear back…should I complete the contact us form again or are they/yourselves just hoping customers give up?

[Molly @Mol9208]

@dizzeebee1 @coopuk Yeah they rejected it originally with no specific reason so I resubmitted it in case the photo wasn’t clear enough. This was nearly 2 weeks ago now. Shouldn’t have to wait weeks to watch your movie 😂

[Molly @Mol9208]

@XgMinx @coopuk Hey did you manage to get a reply? Mine was showing this error so I opened up a new browser in the private setting and it set me submit the form. Might be worth a try for you!

[Molly @Mol9208]

@currys Saturday mornings nice and early before the day starts! #CurrysShark

[Molly @Mol9208]

@ClassicFM thank you for playing pet friendly music this evening. It’s helping this anxious little one 💙