Molly Volker

Research specialist. Innovator. Pioneering new ways to help businesses build empathy and intuition from the ground up.

[Molly Volker @MollyInsight]

"Mindset change is not about picking up a few pointers...It's about seeing things in a new way." -Carol Dweck #empathymatters #minsetmatters

[Molly Volker @MollyInsight]

Taking time to frame our suggestions pays off. What we say to our patients matters, but how we say it matters more https://t.co/Gu25kRdHwB

[Molly Volker @MollyInsight]

Check out our suite of empthy solutions! #patientvoice #realintuitionjourney #weloveseth Empathy is the hard part https://t.co/2UoRVRe6e1

[Molly Volker @MollyInsight]

To bring clarity when it is least present and to do that in a way that is unexpected and inherently human centered: https://t.co/lD7ADoWWoR https://t.co/LAN9tBis0e

[cindy tripp @hybridtripper]

The Job of Design Thinking (my latest blog, enjoy!) https://t.co/OlN7Xhp7c2 #designthinking #jobstheory

[Molly Volker @MollyInsight]

Environment is very important. People need peaceful, invigorating environments. Stimulating environments. #becomingreal #innovatewithus https://t.co/ARw0LbpK68

[Maria Popova @themarginalian]

Bob Dylan on sacrifice, the unconscious mind, and the ideal environment for creative work https://t.co/noa5wNhAYJ

[Molly Volker @MollyInsight]

Why we all need a beginners mindset. #designthinking #patientvoice #becomereal https://t.co/EbPhZxLQrW

[Hana @Hana_ElSayyed]

Every child is an artist. The problem is how to remain an artist once we grow up. #quote #CX #UX #create #leadership

[Molly Volker @MollyInsight]

Courageously committing to keeping the patient at the heart of healthcare makes dollars and sense. #patientvoice #empathyfirst #thendesign

[Molly Volker @MollyInsight]

How much "voice" does your end user have in your design sessions? #becomingREAL #patientvoice #clinicianvoice #startwithempathy

[Molly Volker @MollyInsight]

Today may the voices of patients not be drowned out. #patientvoice #deeplistening

[Molly Volker @MollyInsight]

Innovative Qual has a solve for that! #realintuitionjourney #empathymatters #empathyisfirststepofdesign #deeplistening https://t.co/d1FqBOc27c

[Molly Volker @MollyInsight]

#trypod Been recommending Guy Raz' "@HowIBuiltThis & @TEDRadioHour They are full of inquiry, authenticity, and insight. #lifelonglearning

[REAL Insight @REALInsightInc]

We've launched a new website! Check it out at https://t.co/3mAXlm1rUn and discover our revamped suite of solutions!

[Harvard Business Review @HarvardBiz]

To help stay present in a meeting or conversation, turn away from your computer & put your phone into airplane mode https://t.co/9vkxwbNfQA

[Molly Volker @MollyInsight]

Powerful behavioral finding-Ppl who have rich social lives and warm, open relationships don’t get sick and they live longer. #charlesraison

[Molly Volker @MollyInsight]

Belief in the placebo effect itself — rather than a particular drug — might be enough to encourage our bodies to heal. #jomarchant

[J. D. Landis @J_D_Landis]

Writers are noticers. Most others are peekers.
But you don't have to be a writer to be a noticer. Try it. Your whole life will change.)

[Audi USA @Audi]

Progress is for everyone. At Audi, we are committed to equal pay for equal work. #DriveProgress

[Molly Volker @MollyInsight]

I think we are actually beginning to understand that the consumer and the patients want a different kind of care
https://t.co/MYhQ193xu6

[Guy Raz @guyraz]

We shouldn't forget that optimism is hard work. It takes lots of emotional energy to stay optimistic. But it's a better place to be