Hey @UberEats, I had to cancel an order bc the delivery time was delayed almost 2 hours. I cancelled the order I was charged a cancellation fee of 19.00. 3 drivers decided not to wait on the restaurant to finish so it was obviously a problem. Refund was denied so back to doordash
@UberEats Placed an order from Arby’s today & am missing 13.64 worth of food. Your chat bot offered me a $4.53 refund. This is unacceptable! I paid for the food, I didn’t receive the food, so I expect a FULL refund. I’m about to go back to DoorDash.
@PandaExpress Ordered dinner tonight and got home and my whole order is wrong. Ordered a plate with honey sesame chicken but instead got shrimp. I am deathly allergic to shellfish so it cannot be eaten. No one will answer the phone at the restaurant. #NotHappy.
@PapaJohns Just ordered a double pineapple pizza and got a ham pizza instead. We don’t eat pork and no one will answer the phone at the store. I can’t go back because I’m at work. #nothappy
@MattressFirm Never in a million years have I had a worse customer service experience than I’m dealing with right now. Bought an $8000 massage chair that doesn’t work for my disabled mom. I’ve had it 15 days & sales person literally told me it’s not her problem. Filing with BBB
@FrontierCare Been sitting on the runway for over an hour waiting for maintenance to show up & sign off on the plane. Pilot has no idea where they are or when they are coming.. was told it could be another hour or more.. get it together.. this is completely ridiculous #pissed
@Costco I was just in your Dublin Ohio store and watched as a store manager completely berate and humiliated 2 store employees. If that’s how your employees are treated then I won’t be shopping at your store anymore. My heart broke for these associates. #DoBetter