Monika B A

[Tanmoy @Tanmoygolder123]

@MonikaBA09 @we_are_cult This is disappointing to hear. A week without resolution is unacceptable.
Customer care appears to be intentionally delaying responses, leading to PT membership expiry and tickets being closed without any resolution. What kind of management practice is this?

[Sharath Lithin @LithinSharath]

@MonikaBA09 @we_are_cult Completely unacceptable. Support delays appear intentional, with tickets left unresolved until PT memberships expire and then closed without any solution. This shows a serious lack of accountability in management.

[Bhanuprakash Nr @Bhanuprakashnr]

@MonikaBA09 @we_are_cult Disappointed with the support experience. My voucher issue was closed without resolution, and customer care was unhelpful on call. This is not acceptable for a paid member experience. @cultfit @cultsupport Please look into this. Many members are facing the same problem.

[Monika B A @MonikaBA09]

@mukeshbansal06 @mukeshbansal06, They are closing the tickets without giving any resolution.

What kind of customer service is this????

This is very bad.
How can we trust cult and buy any product from you from now on????

[Monika B A @MonikaBA09]

@we_are_cult

They have the worst customer care support. They take a very long time to resolve a ticket. It has been a week since the ticket was raised, and there is still no resolution.

I would strongly recommend not buying their product.

[Monika B A @MonikaBA09]

@mukeshbansal06, please help me with this. I have been going around in circles for more than a week for the same issue.

[Monika B A @MonikaBA09]

@mukeshbansal06 @mukeshbansal06, They are closing the tickets without giving any resolution.

What kind of customer service is this????

This is very bad.
How can we trust cult and buy any product from you from now on????

[Monika B A @MonikaBA09]

@we_are_cult

They have the worst customer care support. They take a very long time to resolve a ticket. It has been a week since the ticket was raised, and there is still no resolution.

I would strongly recommend not buying their product.

[Monika B A @MonikaBA09]

@mukeshbansal06, please help me with this. I have been going around in circles for more than a week for the same issue.