“Be resilient. You have a responsibility to bring greatness to your work every day. You won’t get that opportunity that you love until you are doing the work you have today in a way that you love it. So TAKE responsibility. Be faithful in the small things.” - @erwinmcmanus 💯🔥
UPDATE: Still no RSVP from @Verizon, @Comcast, @ATT or other carriers to our event that will show them how to step up their customer care game. Tried calling too, but got stuck talking with a robot!! 🤖
Guess I’ll have to resort to extreme measures to get their attention…
We’ve seen some INCREDIBLE results 📊 since launching Team of Experts (TEX) in August. Our Net Promoter Score is at an all-time high 📈 (+60%), asynchronous messaging is up 34% and the best part – our employee turnover rate has decreased by 48%!!📉
Let’s attack this week with kindness! Being nice to others is the framework of building relationships. Leave the negativity behind, go after your goals, and spread love along the way. You got this! #MondayMotivation
I challenge @ATT, @Verizon, @Comcast and all wireless carriers to actually TALK about their wireless customers in their upcoming earnings reports.
We’ll even donate $1,000 to Team Rubicon every time they say “wireless customers”!!