@AkasaAir Your ground support staff at the Bombay airport really needs to be take some lessons on politeness. The entire lot is extremely ill mannered.
Additionally, I had to make 5 calls today just to get a status update on the bag which no one was able to provide. And u still havenโt received any update. Intact, no one is answering the calls. If this is the service Air India provides, then no point of paying the premium.