@royalairmaroc The inconvenience, stress, and financial loss caused by your staff's actions are deeply disappointing. I sincerely hope you take this matter seriously and prevent other travelers from going through such an ordeal in the future.
@royalairmaroc The time spent arguing over this unfounded rule resulted in me missing my flight altogether.
This treatment is completely unacceptable, unethical, and reflects poorly on your airline's customer service. The inconvenience, stress, and financial loss caused by your staff's actions
@royalairmaroc to board unless I immediately purchased a return ticket.
In compliance, I booked a return ticket with Turkish Airlines right on the spot. Yet, to my utter disbelief, I was still not allowed to board because, according to your staff, the return ticket wasn't purchased from RAM.
@royalairmaroc As a seafarer, my disembarkation location is often uncertain, and I am not required to purchase a return ticket in advance for this very reason. Despite presenting all the necessary documents—my passport, seaman's book, and an "Ok to Board" letter—I was still refused permission
@royalairmaroc I arrived at the airport three hours before my scheduled flight to Senegal from Lagos-Nigeria(18 Sept.2024) , fully expecting this to be ample time to clear all necessary checks. However, I was informed that I couldn't board because I did not have a return ticket.
@royalairmaroc I am writing to express my deep disappointment with the treatment I received from Royal Air Maroc during my recent travel experience. This was my first time booking with your airline, and it will certainly be my last.