@zeptocares@Zepto_Care@ZeptoNow@aadit_palicha It has been ALMOST 7 DAYS of pure harassment for a damaged Streax Hair Colour. Your team is willfully ignoring photo evidence and even lied that I was "unresponsive" after your executive misbehaved and hung up on my face! Is this your quick commerce standard?
@zeptocares@Zepto_Care@ZeptoNow I have been waiting 5 days for a resolution for a defective product. Under the Consumer Protection Act 2019, this is a clear case of unfair trade practices and deficient service. Look at the blatant contradiction in your support channels! @jamil_khan@aadit_palicha
@zeptocares@Zepto_Care Absolutely sick of the gaslighting frm @ZeptoNow. 4 DAYS of complaining & all I get is the same copypasted "we sent a prfct product" line. Is this how you run a company @aadit_palicha? Look at the damn pictures! Yur packaging is garbage. Stop hiding behind bots & resolve this NOW
@zeptocares@Zepto_Care@ZeptoNow What are the co-founders @AaditPalicha and @jadav_kaivalya doing? As founders, why are you not taking responsibility for how your platform is looting everyday consumers? 10-minute delivery means nothing if your customer service takes days just to lie to us. Fix this chaos!
@zeptocares@Zepto_Care@ZeptoNow Your "thank you" means absolutely nothing. Every single time, your arrogant customer care executives test my patience and try to cheat me with disgusting service. Calling me "Baby" instead of my name BABITA and denying my refund is flat-out fraud! FIX THIS NOW.