Morgan

[Morgan @Morgan12191239]

@airbnb Hour 42 now of my account being 'Removed'. No one from the team has reached out to me. I have 32 listings and no way of contacting the guests or accessing my schedule still.

[Morgan @Morgan12191239]

@airbnb It has been over 24 hours now and my account is still frozen. No Support has contacted me and I still not able to contact any of my guests or see my calendar...

[Morgan @Morgan12191239]

@airbnb I receive NO notice on this and have been a Host for 10 years... No explanation, no warning, nothing. I have 30 active reservations with people in my homes and no way to contact them....

[Morgan @Morgan12191239]

@AliExpress_EN A Seller sent me a counterfeit purse. I would like a refund but the only way you will allow is for me to send back. I do not want to put counterfeit merchandise in the mail. Please help me.

[Morgan @Morgan12191239]

@airbnb on April 28th said they would remove a Guest review for 'Relevance'. I check today, review is still on listing. I call them and they say sorry we changed our mind and are not going to remove it. HORRIBLE customer service. How can they treat hosts like this?!

[Morgan @Morgan12191239]

@PayPal Customer Service is seriously a joke. Keep in mind this is a MAJOR payment company and I can't even get assistance with an issue in a timely manner.

[Morgan @Morgan12191239]

@BMO
Seriously BMO.. hour and thirteen minute wait (and counting) to speak to your Disputes department?!!

[Morgan @Morgan12191239]

@BMO It has now been 1 hour and 53 minutes. There is clearly a strong need for you to pay for more customer service agents. This happened to me two weeks ago as well. MAJOR issue.

[Morgan @Morgan12191239]

@bmo
Have been on hold (for a second time today!) for 1.5 hours with customer service. This is RIDICULOUS!!!! Zero respect for their customers

[Morgan @Morgan12191239]

@ASOS
Feel like ordering a dress for a special occasion?
NEVER order from ASOS. Absolutely terrible experience. Also they don't have a customer service number and their live chat is amateur at best.

[Morgan @Morgan12191239]

@ASOS
Oh and: 'As we’re unable to help you further with this, any emails received about this matter will be automatically closed with no response.'

[Morgan @Morgan12191239]

@ASOS I ordered two dresses from this site to wear for my WEDDING and they charged my credit card, did not ship the items and when I reached out they sent me this.

[Morgan @Morgan12191239]

@lafcadiohearn2 @Airbnb The last long-term 'neighbors' I rented to ran a crack house in my home and costing me $5000 in damage. Let me get right on that 🙌🏼

[Morgan @Morgan12191239]

@airbnb Went against my STRICT cancellation policy and REFUNDED a guest for a trip when they were the ones that wanted to cancel on their end for non-extenuating circumstances. Then deducted the $1600 payout from me without even speaking to me. How are Hosts supposed to make $??

[Morgan @Morgan12191239]

@Airbnb A Guest smoked in my unit and burnt a hole in the mattress and sheets. I sent full detailed account of what happened, photos, invoice for new mattress and sheets and this is what you tell me? Completely unacceptable. The Insurance Policy has completely failed me as a Host

[Morgan @Morgan12191239]

@airbnb ALSO - after I provided 5 pieces of evidence including photos, repair invoice and information from other guests, they have determined a guest who broke my door WILL NOT have to pay for the repairs. $280 additional cost on my end.

[Morgan @Morgan12191239]

@AirbnbHelp Yes I have done that already two weeks ago and was told it was upgraded to 'urgent'. Still nothing back.

[Morgan @Morgan12191239]

@airbnb It has now been THREE WEEKS and no one has gotten back to me about my issue. When will a Supervisor contact me?

[Morgan @Morgan12191239]

@airbnb 16 DAYS!!! 16 days and no supervisor has reached out to me about my issue. Is this really what you think of SuperHosts??

[Morgan @Morgan12191239]

14 days and still no call from @airbnb regarding my support issue. It has been 'escalated' twice and still no Supervisor has contacted me