Morgan Turner

[Ricardo @rikdurand]

I can’t believe @Airbnb will not allow me to cancel my reservations to Japan with no cancellation fees, when Japan’s borders are closed for tourist. @AirbnbHelp

[Barbara Pogson @PogsonBarbara]

Don’t trust any @Airbnb @AirbnbHelp listing as they allow scams to steal your money and refuse refunds! #CustomerExperience #CustomerService

[Medparadise @medparadise]

@AirbnbHelp @bchesky @airbnb Guest would not leave home 60 minutes after reservation. Your safety team advised that they would help extract. Since then, guest left retaliatory review & complaint of no privacy AFTER the reservation. This is a terrible abuse of process. HELP!

[Aaron wears Calico Cut Pants @neifirst]

Can't tell you how disappointed my wife and I are with @Airbnb @AirbnbHelp. We had a disastrous experience with a host for our Valentine's Day weekend, with Airbnb being absolutely no help at all. We've used the service for years, and have loved our stays in the past.

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