@MyersAnton1901@MyersAnton1901 We’re sorry this has been frustrating. Which asset and trading pair were involved, and did the loss appear in the quoted rate before confirmation or only after the trade completed?
@CarloDotGG@CarloDotGG We’re sorry for the frustration. Could you confirm which European country you’re accessing Uphold from, and are you using the latest version of the app?
@CarloDotGG Hi Carlo, We’re sorry for the frustration. Could you confirm which European country you’re accessing Uphold from, and are you using the latest version of the app?
@DrVinnieBoom@DrVinnieBoom That’s correct—eligible users can borrow against supported assets without selling them. Are you looking to borrow against XRP specifically, or another asset?
@123Loribee The Vault adds an extra layer of protection by requiring multi-step approval before funds can be moved. Are you planning to use it for long-term storage or active trading Lori?
@123Loribee@123Loribee The Vault adds an extra layer of protection by requiring multi-step approval before funds can be moved. Are you planning to use it for long-term storage or active trading Lori?
@Knightshift10@Knightshift10 Glad to hear that! The Vault is a great option for added security. Have you already activated your Vault, or are you still setting it up?
@Bill_Cay If you haven’t already, please submit a support request and we’ll investigate it right away.
If you’ve already done that, please share your ticket number with me here so I can look into it for you.
@easyBitcoinapp EVERYONE BEWARE OF @UpholdInc It’s been over 3 weeks they illegally held my money, I’ve successfully verified my identity and submitted my account information. I NEED MY MONEY BACK TODAY!!!
@matthew_mc51077 We understand a series of events led to an unfortunate and subpar experience with our platform and support communications. To proceed with resolution, I’ve just followed you, kindly follow back and send a DM to have it sorted out promptly. Thanks
@Bill_Cay Hi William,Sorry about the delay, we understand how frustrating this must be. Just to confirm, Was your account restricted before you submitted the verification documents, or only afterward?
@The_Truth589 Hi Alex @The_Truth589 Sorry about that. To move your CORE and SOLO more easily, you’ll need to sync a non-custodial wallet to the app first. Once that’s connected, you’ll be able to transfer the assets out more easily.Are you on iOS or Android ?