@mjchave We sincerely apologize for the delay in getting back to you. It’s possible that your email got lost in our inbox. Could you please resend your message to [email protected]? We will make sure to address your inquiry promptly. Thank you very much for your understanding.🩵
@mjchave We're sorry that you haven't received a response yet. It's possible that your message didn’t reach us or got lost along the way. Could you kindly resend your email to [email protected]?
We'll make sure to get back to you as soon as possible🩵
Thank you for your patience!
@Aldous_Huxley_I Thank you for your honest words and long-standing loyalty. We're truly sorry to hear about your experience in Vienna. We've shared your feedback internally and would appreciate if you'd email us at [email protected] with more details to help us understand what happened.
@Johnny5pence Thank you for your interest in our new opening! 💫
Bookings are expected to start in autumn (Q4).
We’ll keep you updated via our newsletter and social media and will inform you directly as soon as it’s live.
We look forward to welcoming you soon in Lisbon! 🩵☀️
@WelshWestwood Thank you so much! We’re thrilled to hear you love our beds as much as we do. If only we could bring that comfort to your bedroom! Until then, we’ll make sure every stay with us feels like home. Looking forward to welcoming you back soon! 🛏️🩵
@EnfantTe_rrible@diamantencop77 Es freut uns sehr, dass dir unser Service so gut gefällt. Wir können es kaum erwarten, dich bald wieder bei Motel One zu sehen! 🥰🩵
@diamantencop77 Vielen lieben Dank – das freut uns riesig! 🩵
Wie schön, dass du dich bei uns in Dresden so wohlgefühlt hast. Willkommen in der #MotelOneFamily! 😊
@Mabeanie1 Dear Wendy Humphries, we are very sorry that you have not yet received a reply. Of course, this should not be the case. You are welcome to contact us with your request at [email protected]. We look forward to hearing from you. Best regards, Your Motel One Team.
@SycamoreFlint We're happy to hear that you want to become a beOne member! Of course, these technical difficulties should not be happening and we apologise for the inconvenience. Please email us at [email protected] with the details and we'll work to resolve the issue quickly.
@OneWorldTSM Hello,
The fact that you were unable to reach us by telephone should of course not be the case.
You are welcome to contact us at the email address [email protected] with any queries or problems and we will ensure that they are dealt with promptly.
@dogdazeatthedon We are sorry to hear that you are still experiencing problems with the map display. Unfortunately, it seems to be working fine on our end. Please contact [email protected] with your device details and screenshots if possible so that we can investigate the issue further.
@Mabeanie1 We apologise for any inconvenience this may have caused you. Unfortunately, we cannot give you a general answer as to why you were unable to redeem your voucher. However, please contact [email protected] with your enquiry and we will be happy to assist you.