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π³ R3,000 for WHAT exactly?@supersonicfibre@MTNza I closed the account because I was not receiving the service I had already paid for. provide a full breakdown of this alleged outstanding amount and explain how it was incurred. This is extremely frustrating and unacceptable.
@supersonicfibre R3,000 for WHAT exactly?
I closed the account because I was not receiving the service I had already paid for. Please provide a full breakdown of this alleged outstanding amount and explain how it was incurred. This is extremely frustrating and unacceptable.
@supersonicfibre@MTNza@supersonicfibre I closed my account in April after paying for an entire month of WiFi that simply wasnβt working. I repeatedly contacted you for assistance, and it took a WHOLE MONTH just to get responses to my emails. Now, months later, Iβm suddenly I owe R3,000. π³
@MTNza @Supersonic_Fibre π³I closed my account in April after paying for an entire month of WiFi that simply wasnβt working. I repeatedly contacted you for assistance, and it took a WHOLE MONTH just to get responses to my emails. Now, months later, being told that I owe R3k #MTN
Iβm honestly so frustrated with @MTNza@supersonicfibre πIβve been trying for TWO WEEKS to get assistance with my WiFi, which Iβve already paid for, and still no technician has been dispatched. No communication, no resolutionβ¦ just silence. So disappointing #MTN
@MTNza@supersonicfibre I would like to know:
When will this issue be resolved?
What steps are being taken to fix it urgently?
How will I be compensated for the 2β3 weeks of no service that I have already paid for?
This needs immediate attention.
@MTNza@supersonicfibre Is this how you treat your clients on a daily basis? How are customers expected to trust you as a reliable network provider when you fail to deliver for such an extended period?
@MTNza@supersonicfibre Iβve been trying to get assistance from your team for almost three weeks now, yet Iβve been paying for a full month of service without fail. This level of service is extremely disappointing.
@MTNza