Matthias Zagler

[Matthias Zagler @MotterZ19]

@Aerolineas_AR Vuelo cancelado por cambio de horario y aeropuerto (involuntario). Reembolso solicitado Sep2025 y confirmado “procesado” 17 Dic. Mi banco confirma NO REEMBOLSO ni transacción saliente. Casi 6 meses después. Chargeback iniciado.

[Matthias Zagler @MotterZ19]

@Aerolineas_AR Flight cancelled due to time AND airport change (involuntary). Refund requested Sep2025. You confirmed it was “processed Dec 17”. Card issuer confirms NO REFUND and no outbound transaction exists. Nearly 6 months later!Extremely disappointing. Chargeback initiated

[Matthias Zagler @MotterZ19]

@Aerolineas_AR You moved my flight 4h earlier & to another airport. I requested a refund on Sept 2; your Oct 2 reply made no sense (asking for Argentine bank data ?!??). 8 weeks later: no update, no refund, but still booked on AR1888. What if I don’t board — no show, no refund?🤯