Tim Cross

[Tim Cross @MouseandMarms]

@Starbucks your reward points to attain gold extras are not customer centric, why don’t you retain the anniversary date and instead bring it forward?

[Tim Cross @MouseandMarms]

@TheRAC_UK how do I book my free MOT that was offered when I paid my £250 a year membership? Nothing about it on the app and those on the telephone haven’t got a clue #CustomerServiceFail

[Tim Cross @MouseandMarms]

@TheRAC_UK wow, do you realise how rude your staff on the phone are. 1st puts me through to another company without answering my Q or telling me, then after 20 mins it rings off, next one can’t apologise for wasting my time. #CustomerServiceFail

[Tim Cross @MouseandMarms]

@opodo watch out people their Opodo prime membership auto renews without your knowledge, I rang to ask for a cancellation and refund got told they would only do a partial refund, even though I rang as soon as I knew they took payment #massivecon

[Tim Cross @MouseandMarms]

@RoyalMail why are you such an inept company for collecting parcels from residential addresses making false claims that you attempted to collect, I have a ring doorbell, it doesn’t miss a thing, unlike your ability to provide the service you are paid for?

[Tim Cross @MouseandMarms]

@PizzaExpress what is about your serving staff and their attitude to children (teenagers) dining together, a common theme of distinct lack of service, attention and respect? Is their money not good enough?

[Tim Cross @MouseandMarms]

@supprt_Line8905 Fake Range X account

[Tim Cross @MouseandMarms]

@supprt_Line8905 Christina, this responder “Tess” is a scammer, I reported it to the range, they didn’t care.
Contact the range via WhatsApp

[Tim Cross @MouseandMarms]

@TheRangeUK why do you randomly cancel orders and offer no explanation? Just like wasting customers time?

[Tim Cross @MouseandMarms]

@RAC_Care Thank you, I understand the variables

[Tim Cross @MouseandMarms]

@TheRAC_UK what’s the average wait time for a patrol to attend a call?

[Tim Cross @MouseandMarms]

@RAC_Care But you have an average, the @TheAA_UK don’t have a problem sharing it

[Tim Cross @MouseandMarms]

@TheAA_UK Thanks

[Tim Cross @MouseandMarms]

@TheAA_UK what is your average time for arrival at a call-out?

[Tim Cross @MouseandMarms]

@CostaCoffee why do your staff at your Store in St Johns in Tunbridge Wells treat the school children who come in to spend their money so disrespectfully?
Is it company policy, poor training? Incompetent staff or a combination?
(Eg refusing to scan loyalty card or give receipts)

[Tim Cross @MouseandMarms]

@EmovisTag 2/2 be told that your direct debit wasn’t set up, so they permanently deactivated your tag. But strangely they are still taking the annual direct debit! When you email to question, they will ignore it.

[Tim Cross @MouseandMarms]

@EmovisTag if you like the idea of turning up to your first toll gate when on holiday and having to reverse out because your tag doesn’t work, then get an Emovis tag, have a problem? Be told it’s your fault and they can’t do anything! 1/2

[Tim Cross @MouseandMarms]

@sewateruk

[Tim Cross @MouseandMarms]

Check out this post on Nextdoor: https://t.co/XUTSucrChq

[Tim Cross @MouseandMarms]

@JohnLewisRetail
About 10 days ago, one of your delivery drivers drove into my car, the resulting damage has written it off and yet the company you use to settle the insurance claim, has taken upon its self to decide I keep the car and you pay whatever you see fit, ignoring me