Ayush Agrawal | eCommerce | D2C Scale

• eCommerce & Operations Manager
• Scaling D2C Brands
• Sharing eComm Growth, Wins, Mess-ups & everything
• CRO + Retention
• Profitability led GROWTH

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

SEO Memes of Panchayat Season 2

Thread 🧵

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

I request:

- An immediate investigation into this incident.
- Confirmation of what was actually delivered.
- Appropriate corrective action to prevent similar incidents for vegetarian customers.
- A proper resolution instead of automated closure.

#FoodSafety #ConsumerRights

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

@fssaiindia @jagograhakjago @consaff

This is extremely concerning.

A friend of mine, who is a strict vegetarian, ordered a vegetarian meal from @dominos_india through @Swiggy (Order ID: 239651329004063).

Order Date & Time: 5 June 2026, 8:09 PM (example)

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

What is even more disappointing is that when I reported the issue to Swiggy, my complaint was closed through an automated bot without a proper investigation or resolution.

I have preserved the order receipt, food photographs, and complaint records.

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

@thecontentedge We’re all collectively suffering from electricity bills now 💀

[Desidudewithsign @Nikhilsingh21_]

They Call It Propaganda To Hide The Reality 🇮🇳 #Dhurandhar2‌

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

@Straying_mind Ideas like this come from human creativity.

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

This is where creativity takes the front seat and AI takes the back seat.

Pure human insight,
Perfect timing,
Brilliant execution! 🫡

[Minister White Clothing @MinisterWhite01]

🌿 Minister White Kerala Pride: Asif Ali Named Brand Ambassador! ✨

Malayalam star @YoursAsifAli now represents Minister White for Kerala!

Njangalude Parambariyam meets premium craftsmanship.

https://t.co/doageV0loY

#MinisterWhite #AsifAli #keralam #malayalam #brandambassador

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

@KritikaA1430 Almost!

[Minister White Clothing @MinisterWhite01]

Sasikumar | Official Video | Minister White Wedding Collection✨

Watch @SasikumarDir bring alive grand wedding moments!

🌐 Explore the Wedding Collection: https://t.co/jhkIpwjRRl

#MinisterWhite #Sasikumar #TamilNadu #actor

[Minister White Clothing @MinisterWhite01]

🚨 BIG ANNOUNCEMENT 🚨
Minister White CBO Suresh Ramasubramanian welcomes @SasikumarDir as our new Brand Ambassador for Tamil Nadu! ✨

Minister White Parambariyam - India's premium traditional menswear.

https://t.co/doageUZNzq

#MinisterWhite #Sasikumar #TamilNadu #actor

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

@KritikaA1430 Agreed. The people make it special… the jalebi-rabri just makes it sweeter!!

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

@Straying_mind Mumbai!!!!

Can see the bridge 😅

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

@KritikaA1430 That box has seen more career growth than most of us.😅

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

@KritikaA1430 Is it Blr?

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

@cromaretail @CromaRetail @BlueDart_

Still no update or resolution.

With the order already marked RTO, I’m left with no option but to cancel the order.

Very disappointing customer experience.

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

@cromaretail @BlueDart_ @cromaretail @BlueDart_ @BlueDartCares @jagograhakjago

[Ayush Agrawal | eCommerce | D2C Scale @MrDigitalAyush]

Merely relying on the internal status shown in your system, without verifying the actual courier-level status and root cause, does not help in resolving the issue.

The problem here is not about allowing time until the end of the day the shipment has already been flagged for return.

Providing generic responses like “please allow us time” may help manage public perception, but it does not reflect a genuine effort to address the customer’s concern or fix the underlying issue.