@UPSHelp_CA It won't let me send any direct messages to you. I'm so angry right now. Nothing got resolved. Didn't get may package and lost a client. I was counting on the reference in that book today. Can't even tell you how upset I am and the lack of caring.
@UPS_Canada I just had a phone rep cut me off with 'anyways' and then hung up on me when I asked her what my options are. My mind is blown right now. Honestly the worst I've ever been treated by a customer service rep. If I heard my employee handle herself like that I'd fire her