Darren Pegram

Husband. Dad. Graphic Designer. Former Uber Eats customer.

[Darren Pegram @MrPegram]

@DandG_Support Thank you. I have sent the details.

[Darren Pegram @MrPegram]

@DandG_Support hi can I speak to someone about my repair that is taking too long, please? I need to cancel my policy and buy a new machine today.

[Darren Pegram @MrPegram]

@Uber @UberEats Unless it takes sooooo long and you are offered a ‘no charge’ cancellation, and then get charged anyway. #uber #notonourway

[Darren Pegram @MrPegram]

@Se_Railway @Specsavers @UberEats Not a complete disaster and just frustrating at the time. And thank you for the apology. See @UberEats - please take note.

[Darren Pegram @MrPegram]

I think the 20.02 @Se_Railway Bromley North driver should have gone to @Specsavers - customer care almost as low as @UberEats

[Darren Pegram @MrPegram]

@Se_Railway @Specsavers @UberEats But thanks for the link to make a complaint. Still waiting for the @UberEats complaints procedure - which will NEVER come.

[Darren Pegram @MrPegram]

@Se_Railway @Specsavers @UberEats I guess I shouldn’t criticise them for leaving on time. But if they’d looked and seen the trainload of passengers arriving on the platform he could have waited 2 minutes and not disrupted any further journeys. I won’t be making a complaint - that’ll just waste more of my time.

[Darren Pegram @MrPegram]

@80s_Kidz Daley Thompson Decathlon

[Darren Pegram @MrPegram]

And here I am. Still waiting @UberEats Pretty much like the evening I was awaiting a delivery which you misleadingly agreed to cancel without charge because it was taking so long.

[Darren Pegram @MrPegram]

Hi @UberEats - seems I’ve exhausted all levels of communication with your online ‘support’. Communication is a two way thing not just you regurgitating the same response regardless of my question. Please let me have email/phone/postal address to make an official complaint?

[Darren Pegram @MrPegram]

And please don’t respond with ‘you can’t have a refund’. You’ve told me that 20 times already and I care less about that than you do about your customers.

[Darren Pegram @MrPegram]

@UberUKI_Support And….. still waiting for the information I’ve asked for. As slow as your deliveries.

[Darren Pegram @MrPegram]

@UberUKI_Support Haha copy and paste. Such a personal touch. I’ll dm you my email address so you can forward me details of how to escalate my complaint.

[Darren Pegram @MrPegram]

@UberUKI_Support I’d love to but the complaint is about the UK Support team so I sense you might be a little biased with your reply. Next level complaint contact would be greatly appreciated. Many thanks.

[Darren Pegram @MrPegram]

@Se_Railway and here’s the ‘cancelled’ 08.53 speeding through GRP to get to its destination on time. Well done guys, no late penalty. Just a bunch of a annoyed customers.

[Darren Pegram @MrPegram]

@HSBC_UK hello. Just received this message so gave it a call just for fun. Almost convincing, claiming to be the HSBC fraud department. When I asked if they were the ones committing the fraud, they hung up. I don’t have an HSBC account so that was the first clue.

[Darren Pegram @MrPegram]

@Se_Railway nice one. Fully back to your pre-pandemic pile of shit service today. 👏👏

[Rega Research Ltd. @RegaResearch]

Celebrating our 50th Anniversary RETWEET, FOLLOW & LIKE to #WIN these 25 LP's. We will be inviting you to play your favourites from this selection provided by our good friends @diversevinyl Visit us at this year’s @bristolhifishow Feb 24-26th room 224. #rega #bristolhifishow 1/2

[Darren Pegram @MrPegram]

@LochFyneOysters Hi. My smoked salmon order was due to arrive today and has been delayed. I���ll collect from the courier tomorrow if they are still unable to deliver. Do you think the extra day will affect the quality of the items? Thanks.

[Darren Pegram @MrPegram]

@Eurostar Hello. I see minor disruption again today, different trains and delays.I presume a knock on effect. Do you think this will all be cleared and back to normal tomorrow? Thanks.