Thorsten Eckel

Happy hacking | Frohes Schaffen

[Mattermost @Mattermost]

Hey, thanks for including @Mattermost in your rundown of your open source tool stack, @zammadhq! Viva #opensource alternatives🙌: https://t.co/a0dzMeXlYR

[Zammad HQ @zammadhq]

In year 5 of Zammad, we bring you Version 5 of Zammad! 🥳 Head here to discover all it has to offer:
➡️ https://t.co/bSuQaD69ic
#NewRelease #Zammad5 #NewFeatures #MajorRelease

[iX @iXmagazin]

Zammad 5.0: Helpdesk-Software wird individueller und inklusiver https://t.co/rZKhmeOSiu #Helpdesk #OpenSource

[Zammad HQ @zammadhq]

Save the date! For the first time ever, and due to high demand, we are offering our #Reporting #Webinar in English! Yes, it's free - and the perfect opportunity for your questions! 🤓 Register now:
➡️ https://t.co/g2MSFRF8HC

[Zammad HQ @zammadhq]

It's here! 🥳 #Zammad 4.0 is a #majorrelease and brings you new #integrations for @gitlab, @github, @grafana and @elastic Kibana! Plus a long awaited feature for tagging users/watching tickets and better responsive design. 😮 Enjoy!
https://t.co/ePtUVX9kyn

[Zammad HQ @zammadhq]

Great news: We're currently deploying #Zammad 4.0!
Not so great news: If you can't see the new features yet, it's because we're affected by the below Rails dependency challenges. We've got all hands on deck to bring you Zammad 4.0 ASAP! 👷👷‍♀️
#newrelease

https://t.co/IeeTJJMVaM

[Scaleway @Scaleway]

This week, learn how to deploy a helpdesk solution with @zammadhq on a virtual #instance in only few steps!  💡

[Thorsten Eckel @MrThorstenEckel]

@QuuxBerlin @qbi @hashfunktion @zammadhq @herrurbach @flarp_berlin @hallouberspace Gerne! Schreib einfach an info at https://t.co/KPPpzypkyF und wir können das weitere Vorgehen bequatschen.

[Thorsten Eckel @MrThorstenEckel]

@qbi @QuuxBerlin @hashfunktion @zammadhq @herrurbach @flarp_berlin @hallouberspace Danke 🙏 dir auch viel Erfolg 🍀 das issue und eine subscription sind auf jeden Fall ein gutes Mittel um den Fortschritt zu verfolgen 👀

[Thorsten Eckel @MrThorstenEckel]

@QuuxBerlin @qbi @hashfunktion @zammadhq @herrurbach @flarp_berlin @hallouberspace Zur Zeit haben andere, ebenfalls heiß ersehnte Features (wg. Sponsoring) prio. Wir arbeiten da ganz transparent: https://t.co/9n0XzkobMa

Wir kommen nur einfach nicht hinterher 😱

PS: Ich war übrigens auch der, der Zammad beim @flarp_berlin Stammtisch vorsgestellt hatte 👋🍻

[Thorsten Eckel @MrThorstenEckel]

@QuuxBerlin @qbi @hashfunktion @zammadhq @herrurbach @flarp_berlin Genau! Also geplant haben wir e, es gab sogar mal fast eine contribution von @hallouberspace - https://t.co/jcjPE3Nz7u . Der Rahmen ist sogar dank S/MIME schon gebaut und Inspirationsmaterial vorhanden. 1/2

[Zammad HQ @zammadhq]

Zukünftig wird es keine Sicherheitsupdates für OTRS 6 mehr geben. Sie suchen eine Open Source Alternative? Wir haben da eine Idee!
⬇️⬇️⬇️
#ticketsystem #helpdesk #otrs #alternative #migration #webcast #workshop

[Zammad HQ @zammadhq]

This month is NEWvember at Zammad! 🆕 Which means there also is a #newrelease with some exciting features for you to discover! 💥 Read the full Release Notes here:
➡️ https://t.co/6o8XyEgW7b ⬅️

#newfeatures #zammad #discover #improvement

[Zammad HQ @zammadhq]

This is it! 🥳 Are you ready to be wowed? Check out our amazing new website and let us know what you think! 🎈
➡️ https://t.co/4gLVbBl2Wh ⬅️

#redesign #newwebsite #branding #design #Zammad

[Zammad HQ @zammadhq]

We are starting a #newsletter! 😎 Get the latest on #featurereleases, #companynews and insightful #blogposts! Sign up now to be among our first readers. | German newsletter: https://t.co/uo8ucqxEmi | English newsletter: https://t.co/5REFRD5GZx

[Zammad HQ @zammadhq]

In their latest blog post, Nextcloud GmbH describe their new #Zammad integration - and how it helps to boost your efficiency. 🤓 Check it out! 💛

#cooperation #opensource #teamingup #integration #widget https://t.co/cm22ymPC8v

[Thorsten Eckel @MrThorstenEckel]

@Mr_Generation

[Thorsten Eckel @MrThorstenEckel]

@w4cky_ CVEs requested with special credits to you. Thanks again for the responsible disclosure 🙏 Happy hacking!

[Zammad HQ @zammadhq]

#Zammad 3.5 with 🔐 Easier Process for Deleting a User Offers Additional Data Security (for e. g. #DSGVO or #CCPA) and 🔄 Agents can now also be Customer (and Vice Versa) is out https://t.co/q51ih1hI6u Thanks to our feature sponsors! 🎊📣🎈

[Thorsten Eckel @MrThorstenEckel]

@hellopkgr @crohr Hey there 👋 We currently face an Internal Server Error when trying to install Zammad. Would you mind having a look? // CC @_td00_

[Thorsten Eckel @MrThorstenEckel]

Hey @crohr @hellopkgr 👋 We just noticed that our package builds stopped working: https://t.co/oyIGlokDnV

Looks like it ran out of workers? Would you mind having a look? We’re planning to release new version of Zammad soon. Help is much appreciated ❤