@_Billieeeee@three_broadband Yes, this is in the WC1 area and it happened in January. The most they would compensate was a ยฃ5. If I wasnโt so against getting a landline I would have left but now I think going back to a landline isnโt so bad...
@ebookers Dear @ebookers, I understand that you're under a lot of pressure right now. My hotel said they are happy to cancel even though the booking is "non-refundable". Can you please confirm that you will honor the cancellation and fully refund me? Thank you.
@juliet341@British_Airways Yes please @British_Airways, do we also get the avios refunded? I typically spend years saving that up in order to be able to afford a first class upgrade. Thank you.
@British_Airways Thank you @British_Airways! This is definitely a step in the right direction. Will there be any hope for flights booked for June? My cruise operator cancelled and offered later dates so I will definitely re-book hence the voucher solution suits me. Thanks again!
@British_Airways I have, no response. However, my case is not very urgent as my flight is in June... I just want to encourage you to make this option available online so I can do this independently and allow your customer service team to deal with more urgent cases.
@three_broadband just informed me no broadband till Feb 5... WHY canโt you inform us beforehand so we can make alt plans?? This seems to happen every month in WC1... I miss Relish ๐ซ๐ญ๐ญ