When did @AmericanExpress customer service become so terrible? I’ve wasted 2 hours of my morning on the phone, 5 different representatives and none of them can answer a simple inquiry. Unbelievably frustrating.
What is frustrating I only needed @CapitalOne secured rebuild credit. I’ve had established credit now for years, they’ve approved me for other unsecured cards which are also in good standings, but won’t convert my secured. This is bad customer service and I deserve better.
I wasted an hr on the phone with 2 @CapitalOne reps and a supervisor and none of them could give me a reason why the won’t graduate my card to unsecured from secured. Supervisor told me no one at capital one will know the guidelines to graduate a card. #WOW
I’m beyond frustrated and extremely unhappy with @CapitalOne. I’ve carried a secured card for 4 yrs, never bn late or missed a payment, kept a low bal, yet they are refusing to convert to an unsecured card.
What is frustrating I only needed @CapitalOne secured rebuild credit. I’ve had established credit now for years, they’ve approved me for other unsecured cards which are also in good standings, but won’t convert my secured. This is bad customer service and I deserve better.
I wasted an hr on the phone with 2 @CapitalOne reps and a supervisor and none of them could give me a reason why the won’t graduate my card to unsecured from secured. Supervisor told me no one at capital one will know the guidelines to graduate a card. #WOW
I’m beyond frustrated and extremely unhappy with @CapitalOne. I’ve carried a secured card for 4 yrs, never bn late or missed a payment, kept a low bal, yet they are refusing to convert to an unsecured card.
@MichaelBlackson Neega who tf lied to you? Broke neegas, rich neegas, ugly neegas, handsome neegas, and all the neegas in between, CHEAT. Cheating is cheap 😂