@SingaporeAir I reported a missing item from my checked baggage on my Delhi → Melbourne flight (25/26 Feb via Singapore). I followed the email process but the case was closed without resolution.
Could someone please review this again? I’d appreciate the help.
@SingaporeAir They said they reply within 10 days days and it’s already been 10 days
How you even gonna find the cctv footage at this point as a proof. And I don’t even think they will have any good solution 😭
Disappointed with my recent experience on @SingaporeAir. An item (perfume) was missing from my checked luggage and despite reporting it, I haven’t heard back in a week. Can someone from the team please follow up urgently?
@SingaporeAir It’s been 2-3 days and the airline has still not gotten back to me with any response
Kindly look into the matter and try to solve it asap thanks @SingaporeAir#lostbaggageitems
@SingaporeAir Travelled on SQ401 & SQ237 on 25 Feb (Delhi–Melb). My checked suitcase was locked, but when I got home my Versace Dylan Blue perfume ($110) was missing. No visible damage to the bag. Very disappointed. Please investigate and assist. #SingaporeAirlines#BaggageIssue
@SingaporeAir i have filed a complain and they told me they will get back to me in about 15 days time. that is a lot of time to even get the cctv footage from the airport. also i did not get any reference number either thanks
@DelhiAirport Travelled on SQ401 & SQ237 on 25 Feb (Delhi–Melb). My checked suitcase was locked, but when I got home my Versace Dylan Blue perfume ($110) was missing. No visible damage to the bag. Very disappointed. Please investigate and assist. #delhiairport#BaggageIssue