Kathryn Kelly

Mummy, wife, ex-pat, teacher, jack of all trades, master of a few

[Kathryn Kelly @MrsKellyinAD]

@Argos_Online Thanks Michelle, I've replied.

[Kathryn Kelly @MrsKellyinAD]

@Argos_Online Hi, I have an unknown transaction with argos on my credit card. My bank has asked me to contact you with an ARN number. I've rung twice but can't get through to anyone who can help. Your service asks for an order number which I don't have. Can you help please? Thnx

[Kathryn Kelly @MrsKellyinAD]

@Argos_Online @ArgosHelpers Can you advise how to get past screen asking for order number please?

[Kathryn Kelly @MrsKellyinAD]

@ArgosHelpers Hi, I have an unknown transaction with argos on my credit card. My bank has asked me to contact you with an ARN number. Ive rung twice but can't get through to anyone who can help. Your service asks for an order number which I don't have. Can you help please? Thnx

[Kathryn Kelly @MrsKellyinAD]

@AmexUK I've been on hold for 25 minutes for the dedicated fraud team. This is after 30 mins on the general line. Please, can someone deal with my account.

[Kathryn Kelly @MrsKellyinAD]

@bphillipsonMP Our children need better than this from an Education Secretary.

[Kathryn Kelly @MrsKellyinAD]

@AldiUK thanks to the staff at your MetroCentre store who looked after my dad this afternoon after he was hit by a car near the store. Please let them know there's nothing broken @alirook

[Kathryn Kelly @MrsKellyinAD]

@marksandspencer is online returns down? I'm trying to generate a returns label but no orders are showing.

[Kathryn Kelly @MrsKellyinAD]

@British_Airways It's pretty poor. How do I know what's essential if you can't tell me how long I'll be waiting? Golf shoes and appropriate clothing will become essential tomorrow or we'll forfeit even more prepaid activities. 10 hours since our bag was located & still not made a 40 min journey.

[Kathryn Kelly @MrsKellyinAD]

@British_Airways my bag was delayed from LHR to LIS yesterday. I was told it would come through the night, then it couldn't be found, now it will be delivered after 3pm. We said we would collect from the airport but have been told this is not possible. We have lost a day's golf.

[Kathryn Kelly @MrsKellyinAD]

@British_Airways Is there *any* way of tracking my bag? KLM send texts. Just an idea 💡

[Kathryn Kelly @MrsKellyinAD]

@British_Airways I'm sure they feel that they are; I don't think that 7 hours wait for a courier and no option to collect yourself is acceptable, do you? Can you advise what BA refund in these circumstances? Thanks.

[Kathryn Kelly @MrsKellyinAD]

@marksandspencer I returned a part order of ladies clothing on Sunday via self serve and one of the items hasn't been credited. How do I get a refund on this item please as I no longer have it, it was in the bag with the other items. Thanks.

[Kathryn Kelly @MrsKellyinAD]

@AsdaServiceTeam my last two shops haven't shown up on the rewards app. Has there been a problem? Thanks.

[Kathryn Kelly @MrsKellyinAD]

@BootsUK I've been given too few average points with an on line order; how do I contact you please to have this corrected?

[Kathryn Kelly @MrsKellyinAD]

@NewcastleRaces what's going on? No access between the two golf clubs. 40 minutes on the A1056 so far and still another 15 to go. Rude stewards and no traffic management.

[Kathryn Kelly @MrsKellyinAD]

@AsdaServiceTeam @asda Asda rewards not working at all in Benton store this morning. Staff advised me to contact you to have points added. Do I email you a photo of the receipt? Thanks.

[Kathryn Kelly @MrsKellyinAD]

@PATSTONE55 @MichaelRosenYes @kweeenkent Why would the vote not have counted?

[Kathryn Kelly @MrsKellyinAD]

@MrBoothY6 Year 3 - the last chapters of the Lion, the Witch and the wardrobe. And then the abominables.

[Mirror Football @MirrorFootball]

🚨 #WIN a pair of tickets to the Carabao Cup final!

We’ve teamed up with @CarabaoUK to give away two pairs of tickets to Manchester United vs Newcastle United at Wembley on Sunday 26th February 🎫

RT and follow to enter! #mufc #nufc