Laura Dunstan

[Laura Dunstan @Mrs_Dunstan]

@British_Airways I am literally about to lose it -I have now been cut off by your operatives TWICE whilst chasing a refund from you due in May, and that’s not counting the numerous times you wouldn’t put me through or the 30 minute wait for each call. Someone needs to call me now

[Laura Dunstan @Mrs_Dunstan]

@SimonCalder What are you basing 10th June on? Everything has suggested 7th June as 3 weeks from 17th May???

[Laura Dunstan @Mrs_Dunstan]

@billyd84 @grantshapps It’s so frustrating isn’t it. 3 weeks from the announcement is 28th May, with it coming into force 3 weeks from 17th May which is 7th June. Let’s hope they told the truth when they said “every 3 weeks” 🤞🏻🤞🏻

[Laura Dunstan @Mrs_Dunstan]

@grantshapps this is the third week since you announced the green countries list. Please can you confirm when you will be announcing any revisions to this? “Every 3 weeks” suggests it should be this week!

[Laura Dunstan @Mrs_Dunstan]

@British_Airways But you’ve gone from a flight a day (2 on Saturdays with the additional flight you put on recently) to twice a week?? And when I spoke to customer services in the week our flight was pretty full? It doesn’t make sense and it isolates loyal customers. I’d really like to understand

[Laura Dunstan @Mrs_Dunstan]

So disappointed with @British_Airways cancelling flights to Malta - last week you put on an extra flight and now you’ve cancelled both! Very upset children right now!!

[Laura Dunstan @Mrs_Dunstan]

@LoveFoodBK We’ve always had such a positive experience dining with you, that’s why it was such a surprise and so disappointing to be treated like that!

[Laura Dunstan @Mrs_Dunstan]

@LoveFoodBK absolutely disgusted that you just turned a 3 year old away who needed the toilet because you were “closing”. We certainly won’t visit this “kid friendly” place again and would advise others not to. Disgraceful! 😡

[Laura Dunstan @Mrs_Dunstan]

@LoveFoodBK Yes it was - was such a disappointing response from him, he couldn’t have shown he cared less!

[Laura Dunstan @Mrs_Dunstan]

Fun day out @QueensTennis

[Laura Dunstan @Mrs_Dunstan]

Shame on you @greateranglia - trains only 1 an hour @ #ingatestone (if we can even get on!!) and waiting room locked on coldest day of the year - disgraceful 😡

[Laura Dunstan @Mrs_Dunstan]

@notthefunpolice @greateranglia Enraged would be more fitting 🤬

[Laura Dunstan @Mrs_Dunstan]

@greateranglia Yes there are - on the other side of the platform which is on the other side of the bridge to where me and my buggy are...

[Laura Dunstan @Mrs_Dunstan]

@greateranglia 🙄 Fantastic - I’ll send you the dry cleaning bill when my daughter wets herself shall I??

[Laura Dunstan @Mrs_Dunstan]

@greateranglia Yes I know that - what I’m asking is are any other trains going to stop as an additional stop - this has just happened on the Chelmsford route? I will have been here 40 mins by the time the 14.02 arrives with a toddler who is currently potty training...

[Laura Dunstan @Mrs_Dunstan]

@greateranglia Liverpool Street!

[Laura Dunstan @Mrs_Dunstan]

@greateranglia are any other trains stopping at Ingatestone as 13.32 cancelled?? Stuck at station with an unhappy 2 year old....

[Laura Dunstan @Mrs_Dunstan]

@mrsjp @VirginAtlantic @KLM Any excuse.... 🙄

[Laura Dunstan @Mrs_Dunstan]

@VirginAtlantic https://t.co/bPukF6IDUp

[Bernard Smith @Bernardpsmith]

Still sitting on stationary plane hour and a half. This is very poor service

[Laura Dunstan @Mrs_Dunstan]

@VirginAtlantic https://t.co/OltjV5mAn5

[Bernard Smith @Bernardpsmith]

So it seems our virgin flight to San Fran is of no importance to them. Have taken our pilot for another flight. We're left sitting on plan