Mrs Versa

[Mrs Versa @Mrs_Versa_]

@CityPowerJhb I can't register and the call centre goes straight to voicemail.

[Mrs Versa @Mrs_Versa_]

@CityPowerJhb @CityPowerJhb how do I log a fault if I cannot register???

[Mrs Versa @Mrs_Versa_]

@BronwynDauth Is it restored yet?

[Mrs Versa @Mrs_Versa_]

@CityPowerJhb Please escalate the second ticket CP3386006

[Mrs Versa @Mrs_Versa_]

@CityPowerJhb please. We can not have another cold evening with no electricity. CP3384965 CP3386006.

[Mrs Versa @Mrs_Versa_]

@CityPowerJhb I've just been told that my ticket is under a area outage and it is not seen as an isolated case. How when I logged it as an isolated case?! I'm being told I need to log another ticket. And wait another 24 hours? It can't be. CP3384965 CP3386006. Please re-escalate both tickets.

[Mrs Versa @Mrs_Versa_]

@CityPowerJhb The problem lies in with the meter box outside our premises. The broken one that has been reported a number of times. The cable is not in the circuit breaker. When will you attend to it?? CP3384965

[Mrs Versa @Mrs_Versa_]

@CityPowerJhb It has been over 48 hours now without electricity!!! Our power outage was linked to the Peter road outage but we are so far from Peter road and EVERYONE in our area has electricity except us. This is an isolated case. CP3384965

[Mrs Versa @Mrs_Versa_]

@CityPowerJhb We are under this substation. We still do not have power. Please assist with escalating. I have been asking bathong. CP3384965

[Mrs Versa @Mrs_Versa_]

@CityPowerJhb Please escalate CP3384965. We don't have power. We are the only one's in our street.

[Mrs Versa @Mrs_Versa_]

@CityPowerJhb Please assist with escalating. CPW3384965

[Mrs Versa @Mrs_Versa_]

@CityPowerJhb We still don't have power despite the panorama switching station being fixed. CPW3384965

[Mrs Versa @Mrs_Versa_]

@vumatel Any feedback yet??

[Mrs Versa @Mrs_Versa_]

@vumatel We have had no connection since Tuesday. I reported to @CWHomeConnect on Wednesday, but they are only now logging a ticket. Not sure what I'm paying for 🙄. Please assist with escalating the ticket 00234918.

[Mrs Versa @Mrs_Versa_]

@flysaa_care I've been holding for voyager customer care for 30 mins with no answer. Can you please assist with unblocking my voyager account.

[Mrs Versa @Mrs_Versa_]

@British_Airways imagining a month long cruise with no change of clothes. Please help my mom get her bags. Ref: Lisba 12886 19 October.

[Mrs Versa @Mrs_Versa_]

@British_Airways my mom is in Portugal waiting for her bags at her hotel. Your staff members promised that the bags would be delivered before she departs. Her boarding time for her cruise is at 11:00 and she has not received her bags! Please assist!

[Mrs Versa @Mrs_Versa_]

@SAQALive @SAQALive please respond. What does "passed the end date- status was registered" mean??

[Mrs Versa @Mrs_Versa_]

@SAQALive I've been trying to confirm if UJ's MBA is SAQA accredited. I called the CHE and they say they have recommended it to SAQA, but I cannot find the SAQA number on UJ's website. Please confirm.