Results-driven customer service representative with expertise in virtual collaboration and assistance. Adept at leveraging excellent communication skill......
It’s my birthday today! And I chose to make it all about my job. I have long awaited this day, and this year I decided to make it different and special. I chose to celebrate by sharing about my journey as a rider at Chowdeck the job that has shaped so much of who I am today.
Beyond the paycheck, I genuinely love this work. Every day brings new experiences, new faces, and new places. I enjoy riding for fun, staying active, and exploring different parts of the city while delivering smiles to customers. There’s a real sense of fulfillment in knowing I help people get their favorite meals quickly and conveniently, even on their busiest days. The team spirit, the support we receive (like our raincoats that keep us going even in bad weather), and the resilience this job builds in me are things I’m truly grateful for. It has taught me discipline, time management, and the joy of connecting with people from all walks of life.
Of course, the job comes with its challenges. Even when it’s raining, 80% of my daily activities revolve around work. Sometimes we deliver under heavy rain only to find customers’ phones on DND. When they finally answer, some don’t apologize and even try to talk down on us. In this same job, I’ve sadly lost friends and colleagues to accidents. There are days I feel the urge to give up, but then I remember: nobody is coming to save me I have to keep pushing.
Still, I wouldn’t trade the lessons and growth for anything. I’m using this birthday to recognize and appreciate my bosses, whom I adore and respect deeply our CEO and co-founder @LordBinary_ and @ymlanre One of my biggest birthday wishes is to receive a simple “Happy Birthday” from @chowdeck.
Please say a prayer for me as I continue this journey with gratitude and strength.
Happy Birthday to me once again! Wishing myself many more safe rides, great tips, and beautiful moments ahead. 🎂🙏
Khan, I am a dispatch rider, and I'll tell you for free that most of these customers are intentionally wicked. I once went to deliver an order to a customer (medications, by the way). I got there and called her, but she was seriously sick and couldn't come down. She then asked me to go upstairs to the 7th floor, which I did without complaining because she couldn't come down. Ten to fifteen minutes later, this lady reported that I was rude to her. I was so surprised. Some customers know their estate gate doesn't allow bikes inside the estate, but they'll want you to park your bike outside (at your own risk) and still walk another 20 minutes down to their apartment. When you do that, they still expect you to go to the last floor and deliver to them. Some estates don't allow bikes in from 5:00 to 6:00 pm, dawn, but these customers will still expect you to risk leaving your bike outside that night to deliver to them. Let’s not even talk about those who leave their phones on DND and call forwarding. How do you place an order when your phone is on DND? Most times, it's raining heavily, and you see us trying to reach a customer whose phone is on DND. Then, some will place an order; after you deliver, they'll mess it up themselves and report it to the company they ordered from just to get their refund. Some will even say the order is not complete. We face many challenges daily as dispatchers.
Help Make My Scholarship Dream Come True 🙏
I'm Adisa Blessing Oluwafikayo, a First-Class Mathematics graduate (CGPA: 4.76/5.0) from UNILORIN.
I'm happy to have been awarded a fully funded Master's scholarship in Mathematics at the University of Calabria, Italy.
Khan, I am a dispatch rider, and I'll tell you for free that most of these customers are intentionally wicked. I once went to deliver an order to a customer (medications, by the way). I got there and called her, but she was seriously sick and couldn't come down. She then asked me to go upstairs to the 7th floor, which I did without complaining because she couldn't come down. Ten to fifteen minutes later, this lady reported that I was rude to her. I was so surprised. Some customers know their estate gate doesn't allow bikes inside the estate, but they'll want you to park your bike outside (at your own risk) and still walk another 20 minutes down to their apartment. When you do that, they still expect you to go to the last floor and deliver to them. Some estates don't allow bikes in from 5:00 to 6:00 pm, dawn, but these customers will still expect you to risk leaving your bike outside that night to deliver to them. Let’s not even talk about those who leave their phones on DND and call forwarding. How do you place an order when your phone is on DND? Most times, it's raining heavily, and you see us trying to reach a customer whose phone is on DND. Then, some will place an order; after you deliver, they'll mess it up themselves and report it to the company they ordered from just to get their refund. Some will even say the order is not complete. We face many challenges daily as dispatchers.
Khan, I am a dispatch rider, and I'll tell you for free that most of these customers are intentionally wicked. I once went to deliver an order to a customer (medications, by the way). I got there and called her, but she was seriously sick and couldn't come down. She then asked me to go upstairs to the 7th floor, which I did without complaining because she couldn't come down. Ten to fifteen minutes later, this lady reported that I was rude to her. I was so surprised. Some customers know their estate gate doesn't allow bikes inside the estate, but they'll want you to park your bike outside (at your own risk) and still walk another 20 minutes down to their apartment. When you do that, they still expect you to go to the last floor and deliver to them. Some estates don't allow bikes in from 5:00 to 6:00 pm, dawn, but these customers will still expect you to risk leaving your bike outside that night to deliver to them. Let’s not even talk about those who leave their phones on DND and call forwarding. How do you place an order when your phone is on DND? Most times, it's raining heavily, and you see us trying to reach a customer whose phone is on DND. Then, some will place an order; after you deliver, they'll mess it up themselves and report it to the company they ordered from just to get their refund. Some will even say the order is not complete. We face many challenges daily as dispatchers.
@Mrvinx002 They're very wicked , on Jan 1st 2026 I had a delivery to burknor in okota, called the receiver from douba , I got to her gate and she stopped picking my calls , I had to return the shoe back to the sender when trade fair reopens, customers not picking calls etc
It’s the duty of the customer to know how he or she can get their package. The estate management made the rules; if riders were allowed to go in, then they'd do so. If the customer can’t make him- or herself available to come to the gate, they can communicate with the rider in a good manner without feeling entitled. You have no business commanding a rider to walk 20 more minutes to go deliver an order to you when the estate clearly doesn't allow bikes inside. The tone which you’re using to communicate also matters.