C.H. Quality Assurance

Championing Leadership | Community Advocate | NPO Leader | Grant Strategist | Speaker| Consultant | Public Steward of Service

[C.H. Quality Assurance @MsCrystalHayes]

Proud to see the City of Deerfield Beach honoring volunteerism 💙

Built on Service, Safety, and Strength, our community thrives because people show up for one another. Every act of service matters seen and unseen. 🙌

#DeerfieldBeach #Volunteerism #Community

[C.H. Quality Assurance @MsCrystalHayes]

Transformational Tuesday 🏛️📊
In local gov, restructuring isn’t just chart changes it’s clarity.

Align roles, strengthen accountability, and fix workflow.

When structure matches strategy, silos shrink and service improves. 🧭📈

[C.H. Quality Assurance @MsCrystalHayes]

@ToreyAlston @BrowardCollege @GovRonDeSantis @StasiKamoutsas A hallmark decision that reflects strong leadership and strategic vision. This institution remains a cornerstone of the community, an enduring asset and a true public treasure.👏🙌🏽

[C.H. Quality Assurance @MsCrystalHayes]

@SpiritAirlines @_carissaleighhh Stranded due to undisclosed flight changes, treated poorly by terminal staff, business travel disrupted, and an approved refund still not processed. Over $500 paid for only a return flight after Spirit altered my trip through negligence. This “standard response” isn’t acceptable

[C.H. Quality Assurance @MsCrystalHayes]

Providing part-time expertise in Grants & Intergovernmental Affairs — strengthening funding, coordination, and program delivery.
📊 Strategy | 🤝 Collaboration | ⚙️ Operations | 🎯 Results
Let’s build forward.

[C.H. Quality Assurance @MsCrystalHayes]

Now offering part-time support in Grants & Intergovernmental Affairs.

✨ Grants Strategy & Management
🤝 Intergovernmental Coordination
📊 Program Implementation
🔄 Workflow & Process Improvement
🏗️ Organizational Development
🎯 Strategic Planning & Outcomes Alignment

[C.H. Quality Assurance @MsCrystalHayes]

Awareness

😡 Struggling with high electric bills? In Florida, most of us can’t choose our provider — FPL has a monopoly!
💡 Sign the petition for #EnergyChoice & #AffordableElectricity → https://t.co/eVZTwZnFPN

#PowerToChooseFL

[C.H. Quality Assurance @MsCrystalHayes]

@HelloFresh Unacceptable experience with First order delivered to the WRONG address. Customer service put me on excessive hold, couldn’t identify my account, then asked *me* to retrieve a box I never received. Absolutely unreasonable. I demand an immediate refund. #ConsumerRights

[C.H. Quality Assurance @MsCrystalHayes]

@HelloFresh. First order delivered to the WRONG address. Customer service put me on excessive hold, couldn’t identify my account, then asked *me* to retrieve a box I never received. Absolutely unreasonable. I demand an immediate refund. #ConsumerRights #UnacceptableService

[C.H. Quality Assurance @MsCrystalHayes]

@wsvn 🙌🏽

[Be A King @BerniceKing]

This #MLKDay, let’s join my father in having the AUDACITY TO BELIEVE…and to be love in acting according to our belief. #MLK #MartinLutherKingJr

[C.H. Quality Assurance @MsCrystalHayes]

@BarackObama MLK Day is not a quote. It’s a call to act.

Past: the sacrifice.
Present: the responsibility.
Future: what we choose to build.

Honor the dream with service, courage, and accountability.
🕊️✊🏾

#MLKDay #DayOnNotADayOff #JusticeInAction

[C.H. Quality Assurance @MsCrystalHayes]

MLK Day is not a quote. It’s a call to act.

Past: the sacrifice.
Present: the responsibility.
Future: what
we choose to build.

Honor the dream with service, courage, and accountability.
🕊️✊🏾

#MLKDay #DayOnNotADayOff #JusticeInAction

[C.H. Quality Assurance @MsCrystalHayes]

✨ Go forth and thrive in a productive day!
Assumptions don’t define truth. Stay focused, stay faithful, and walk in purpose. God sees the heart. 🙏🏽

📖 1 Samuel 16:7

#PurposeDriven #FaithAndFocus #RiseAbove #EmpowerPathwaysInitiative2026

[C.H. Quality Assurance @MsCrystalHayes]

https://t.co/UdbfaDIGGg

[Scott Travis @smtravis]

History often repeats itself in @browardschools . In 2015, there were complaints about district staff not bringing a request for vendors to be construction program mgr to board before it went out. RFP was a mess & the district had to start over. Same thing happened this week.

[C.H. Quality Assurance @MsCrystalHayes]

Someone, somewhere has been impacted, touched, or walked through those blue doors themselves 🏫💙 starting a journey from elementary school, through middle and high school, and on to UM, NSU, DVU, or Keller 🎓✨.Support your Boys & Girls Club https://t.co/8PWZ4hwc7d

[C.H. Quality Assurance @MsCrystalHayes]

@Walmart ⚠️ @WalmartHelp How does an order get marked delivered when the photo shows the wrong address? Item stolen or misdelivered, money still withheld. Order #2000140-96076523. This is not customer service — it’s failure to deliver. Refund now.

[C.H. Quality Assurance @MsCrystalHayes]

@SpiritAirlines Following up on my earlier complaintstill no update or resolution. The confusion, discomfort, and complete disarray I experienced led to unplanned, extremely high expenses from flight after flight. It’s unacceptable.
I’m requesting a real review and fair resolution as a customer

[C.H. Quality Assurance @MsCrystalHayes]

@SpiritAirlines Flight VKC7FP (8:45 PM) did not stay on schedule and I received no timely notifications causing schedule tp be altered for this trip.@SpiritAirlines