X. Smith

[X. Smith @MsXhenya]

@armani can someone from your customer services team please have the courtesy to respond to my complaint - it has been over a week.

[X. Smith @MsXhenya]

@FashionNovaHelp @FashionNova my order to the U.K. was supposed to be 4-5 business days - I’m still waiting THIRTEEN DAYS LATER. Not impressed. Please advise.

[X. Smith @MsXhenya]

@beautybayhelp Hi Paul BB I already have - please check your inbox

[X. Smith @MsXhenya]

@beautybayhelp @beautybay @Hermesparcels WHERE’S MY PARCEL PLEASE?!- FIRST TIME ORDERING WITH YOU GUYS AND PROBABLY MY LAST. HERMES ARE THE WORST - WHY USE THEM TO DAMAGE YOUR COMPANY’S REPUTATION?!

[X. Smith @MsXhenya]

@Hermesparcels from Saturday my @boohoo @boohoo_cshelp parcel has been sitting in your sorting office - I have even offered to pick it up from the sorting office myself but apparently I am not allowed to - why is your service so poor?!!? Please respond to my DM

[X. Smith @MsXhenya]

@boohoo_cshelp my order is being held at @Hermesparcels depot due to an error on the address and they are refusing to release it until you contact them to reconfirm the correct postcode - really need my order as I paid next day delivery - PLEASE HELP.

[X. Smith @MsXhenya]

@MannyNorte ....and she didn't get a shout out in the speeches 🙈 #silentRideHome lol #whatating

[X. Smith @MsXhenya]

@SouthernRailUK Thank you - have a good day 😊

[X. Smith @MsXhenya]

#NewProfilePic

[X. Smith @MsXhenya]

@SouthernRailUK train delayed as the connecting train is running late now I'm 20 mins late- I'm really bored of your pathetic excuse of a service. How do I get my money back? Thanks.

[X. Smith @MsXhenya]

@SouthernRailUK hang on - "awaiting a member of the train crew" has resulted in 20 minute delays - so because your staff is late we all must be?! #getittogether

[X. Smith @MsXhenya]

@Virgin_TrainsEC if it has all gone upside down - staff need to be informed to assist customers accordingly....I don't know doesn't cut it😒

[X. Smith @MsXhenya]

@Virgin_TrainsEC what a truly horrendous experience on your Durham to LDN KingsX - staff aren't particularly helpful either #First&lastTime

[X. Smith @MsXhenya]

@Virgin_TrainsEC How long did you guys know about this?!!!!

[X. Smith @MsXhenya]

@VirginTrains @Virgin_TrainsEC Is that not still a virgin train?!

[X. Smith @MsXhenya]

@VirginTrains why weren't your awful delays mentioned on your twitter, Facebook, ANY OF YOUR SOCIAL MEDIA?!

[X. Smith @MsXhenya]

@VirginTrains you have my email address but can't let me know your 4 hours behind schedule? What kind of service is that ?!

[X. Smith @MsXhenya]

@VirginTrains I am having worst experience on you train from Durham to King's Cross - if you're having delays inform your customers!

[X. Smith @MsXhenya]

@listen2tish what a fantastic performance tonight! Hurry up and come back to London! 🙋🏽😁👏🏽👏🏽👏🏽👏🏽👏🏽#JillScott

[X. Smith @MsXhenya]

@Jpizzledizzle @complex_uk 👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽