@PapaJohnsUK placed an order online from your Brighton Preston Road store over an hour ago, no online updates and no answer on the phone. Can you help?
Whether you like it or not Public Libraries without paid & trained Library Workers and/or a statutory remit are NOT Public Libraries.
Call them bookswaps, call them internet cafes, call them community hubs but DONโT call them Public Libraries.
#savelibraries
@ThreeUKSupport Hi I've managed to get to the payment screen, paid ยฃ60 upfront cost to collect in store. Now saying device is out of stock but payment has been taken from my card, can you help??
Self-service was introduced into Public Libraries for one reason & one reason only & thatโs to cut staffing, donโt fall for โit frees up staff time to do more productive workโ what could be more productive than serving the public & talking to people ๐คทโโ๏ธ
#libraries
@DandG_Support I'm unable to order a replacement appliance. The link I received via text doesn't work and it's impossible to use the chat bot. Can you help?