Monali Shah

[Monali Shah @Mshah216]

@iamladyjaecelyn @Macys @Macys still no resolution. Pathetic really

[Monali Shah @Mshah216]

@Macys Defeats the purpose doesn't it if i have to follow up.....you just validated my POV....@Macys After spending 1:38:12 on the phone, no real resolution. I'm supposed to hear back within 2 days, let's see if there'll be any resolution.

[Monali Shah @Mshah216]

@Macys worst customer service experience. 3rd time now with 3 different orders. Jeffery Gennette and Tony Spring....expected better from Macy's. The whole point of shopping online is mute if you end up spending 53.13 minutes and counting on hold to speak with a supervisor @Macys

[Monali Shah @Mshah216]

#ArijitSingh T-15 to showtime and gates still unopened...#oraclearena #oaklandoraclearena #showfest no explanation #arijitsingh2022

[Monali Shah @Mshah216]

@goldbelly @goldbelly this is another example of your unresponsiveness

[Monali Shah @Mshah216]

@goldbelly Worst customer service experience:
1. order not even shipped (del on 1/23)
2. worst customer service: no tracking number, agents disconnecting calls
3. the CS agent: Rochelle Burton says she doesn't know her supervisor's last name.
4. Josh(the supervisor) unresponsive

[Monali Shah @Mshah216]

@goldbelly @goldbelly nothing has been resolved and Josh wasn't even courteous enough to come on the phone. Nikki didn't help either. Refunding shipping fees when the order that was supposed to be delivered on the 23rd isn't even here(today's the 25th) isn't called customer service.

[Barack Obama @BarackObama]

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