Mudit Karwa

[Mudit Karwa @MuditKarwa]

@JioCare Just wanted to check if there has been any progress in the resolution of my 6 Day old complaint. I have been asked to be patient, I have been. But this is testing it too much.
I have paid a bill for whole month of internet but have been deprived of the service for last 6 days!

[Mudit Karwa @MuditKarwa]

Complaint unresolved since last 5 Days.
Multiple calls to Call Centre,
Area Technical Manager - Dinesh Vishwakarma,
Assigned Technician - Prince Prajapati turned to vain as the only response I get is - Technician Reaching in 10 Mins, which he obviously doesn’t.
@JioCare

[Mudit Karwa @MuditKarwa]

@JioCare Me neither hoped for this unprofessional casual visit. Waiting- as advised by you.

[Mudit Karwa @MuditKarwa]

@JioCare Someone by the name of Rohit visited. He said technician is unavailable so he has come. He pressed the reset button on the router> Checked Speed> It was still 5Mbps(which was the issue) .
He said:
“I know much, but maybe the technician would.” And left. Without Resolution.

[Mudit Karwa @MuditKarwa]

@JioCare Alright. Waiting for a resolution this time.

[Mudit Karwa @MuditKarwa]

@JioCare This the 5 th time that the visit has been ‘Rescheduled’
Is it just going to go on this way or does an actual ‘Visit’ even happen.
What if the technician doesn’t visit (again). Is there any level of escalation?

[Mudit Karwa @MuditKarwa]

@Cleartrip Just checked with Indigo, as per them a Flexi Fare booking will automatically be changed to a Flexi Fare Booking Only in case of a date change. They clearly stated thatvits a technical error on cleartrip’s part to downgrade a Flexi Fare Ticket to Regular Fare

[Mudit Karwa @MuditKarwa]

I made a booking with Cleartrip for a Indigo flight specifically under the Flexi Fare Plus policy as Indigo offers unlimited free date changes & lower cancellation under Flexi Plus policy.
Had to do a date change through Cleartrip under the Flexi Plus Fare policy 1/5 @Cleartrip

[Mudit Karwa @MuditKarwa]

@Cleartrip When was the last time you took a screenshot while doing necessary changes on an app? Who does that. I didn’t know that. It should be mentioned in your ticketing policy that a User is not allowed to reschedule his/her flight without taking Screenshots throughout. Are u serious?

[Mudit Karwa @MuditKarwa]

@Cleartrip Trip ID 251003378010

[Mudit Karwa @MuditKarwa]

Upon calling Indigo I was informed that a Flexi Fare Plus booking should  never get downgraded to a Standard fare despite unlimited date changes. They also mentioned that this can be a system error from Cleartrip. I want to change the date of my flight. HELP
PNR Z22FML
5/5

[Mudit Karwa @MuditKarwa]

When I called Cleartrip, they said that the fare has been downgraded to Standard Fare. They also said that I should have called Cleartrip to reschedule and should not have done it myself. But Why? 4/5 @CleartripDirect @airsewa_MoCA

[Mudit Karwa @MuditKarwa]

@assampolice @CMOfficeAssam Ok

[Mudit Karwa @MuditKarwa]

#ModiCabinet

[Mudit Karwa @MuditKarwa]

One of the biggest events of this century in #India

#NarendraModi #Bharat #PMIndia

[Mudit Karwa @MuditKarwa]

Just boarded 6E 6894 from Dibrugarh & was impressed by the amazing team of ground force in the flight helping newdy passengers with their luggage & seats. This new addition from @IndiGo6E expedites the boarding with a personal touch. Delighted to see Indigo's innovative ideas.

[Mudit Karwa @MuditKarwa]

Hi! Travelling from DIB to BLR via CCU on Flights 6E 6894 + 6E 757. Can i use Indigo Early at CCU for a earlier flight to BLR ? @IndiGo6E

[Mudit Karwa @MuditKarwa]

@IndiGo6E Hi! Awaiting call

[Mudit Karwa @MuditKarwa]

@IndiGo6E Hi! Travelling from DIB to BLR via CCU on Flights 6E 6894 + 6E 757. Can i use Indigo Early at CCU for a earlier flight to BLR ?